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Homefix Custom Remodeling
- Contractors
- Columbia, MD
About this business
Founded in 1991, Homefix Custom Remodeling is a reputable company that provides the good people of Maryland, Virginia, North Carolina, and Tampa, Florida with the complete range of home remodeling services. We bring affordable access to state-of-the-art products in all of our categories, which include roofing, siding, doors, gutters, insulation, bathrooms, and window replacement.
Location details
8840 Stanford Blvd, #2600, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Professional and completed the work as scheduled. Not very responsive to request for a warranty document as the roof was warrantied for 50 years and is transferrable.
Business response:
Thanks for taking the time to post your thoughts and comments about us. We strive to provide timely and efficient customer service to all our potential customers, as well as those who are already part of the HCR family. While we wish we could have provided a better experience concerning your request for warranty documentation, we are glad you were happy with your new roof! We can't thank you enough for the five star rating, and hope you will contact us in the future if we can be of service.
Pros and cons of Homefix Custom Remodleing's kitchen countertops. Quick Review: i love the countertop. The Quartz it much nicer than anything i have had. It fits together like a glove. Chris (My salesman) was informative and dedicated. Ronald (my measure technician.) was focused on quality work and patient. Company as a whole gave me some frustration with timing, but all and all Great company. Long Review. If you can request a sales Rep i would say ask for Chris Dobbin. He knows his stuff he lets you talk and doesn&a... read more
Business response:
Thank you for taking the time to leave such a thorough review. I want you to know that your feedback provided a number of useful insights concerning our customer service that we have already shared with our Sales and Installation Departments. We strive to make sure every customer has the best possible experience. While we were unable to earn a full 5-Star review from you this time, we appreciate your great feedback and hope you will consider giving us another opportunity in the future.
All around great company. From the start meeting the VP of the company all the way to explaining the process after i chose the type of roof and the date of installation.
Business response:
We are so pleased that you enjoyed working with HCR. We thank you for your kind words and take great pride in making you a happy customer. We look forward to serving you again, should the opportunity arise.
My counters haven't been installed yet, but so far I have had a great experience with this company. Chris Dobbin showed up at my house on time and was very professional. He offered me a great price compared to other quotes I got in my area. I'll be updating my review after the counters are installed.
Business response:
Chris is a great example of our HCR team hard at work to please our customers. Earning your five star rating means so very much to us, and we are humbled by your kind words. We go to work every day aiming to achieve this status, and it means the world to us that we have succeeded. We look forward to hearing your final thoughts about your installation as well!
The regional manager came out looked over the roof. He took pictures and measured. He then created the estimate of all the materials and labor cost. The company guarantees the roof. If there is a problem they will come out and fix it at no cost. They are the premier of roofing companies. All the other companies can�t compete with what this company offers.
Business response:
We love our customers, and it is so nice to know you love us, too! Thanks for the five star rating. We put our best out there every day, and it wonderful to know that you have been pleased by our effort. If you ever have need of service or adjustments, your lifetime warranty will cover you! Thanks for joining our HCR family!
This team of professionals was fantastic. I enjoyed everything from the sales process to the installation. The quality of their workmanship is impressive. The windows are better than I expected. And the salesperson, Chris Dobbin, answered all of my questions and concerns. Would definitely hire them again. As a matter of fact - I did. They are currently totally remodeling my bathroom.
Business response:
Thank you for your fantastic review. Chris is a great example of our HCR team hard at work to please our customers. Earning your five star rating means so very much to us, and we are humbled by your kind words. Return business is the best possible compliment we could receive, and we're so thrilled to have been able to work with you again. Welcome to the HCR Family, and know we will be here for anything you need!
Business response:
Thank you for your great rating of HCR! We are pleased to have been able to work on your doors, and appreciated the trust you placed in us. We look forward to serving you again, should the opportunity arise.
They came when they said they would, did a great job, and cleaned up the mess. What more could you ask for?
Business response:
Thanks for taking the time to post your thoughts and comments about us. We strive to provide timely and efficient customer service to all our customers. We can't thank you enough for the five star rating, and we are so pleased to have earned it from you!
The representative was very professional and explained in detail the work to be done. He was very courteous and even had dog cookies for our collie.
Business response:
We love all our customers and potential customers -- even of the canine variety. Thank you for taking the time to leave us a review, and sharing your experience. We strive to make sure every customer has the best possible experience, and we appreciate you welcoming us into your home. Please contact us in the future if we can be of service again.
Frequently asked questions about Homefix Custom Remodeling
How is Homefix Custom Remodeling rated?
Homefix Custom Remodeling has a 4.8 star rating with 578 reviews.
When is Homefix Custom Remodeling open?
Homefix Custom Remodeling is closed now. It will open tomorrow at 9:00 a.m.