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HomeTeam Pest Defense
- Pest Control
- North Charleston, SC
About this business
Location details
2060 Harley St, North Charleston, SC, 29406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely incompetent office staff. I paid for a quarterly and monthly service, almost $300. Somehow they are able to harass me through email, paper mail, phonecall, and text for this "unpaid" invoice. Meanwhile, I have bank statements proving they were paid. Office staff does not return emails and phonecalls. I am wondering if they have become a spam company (at least the billing department). I do not trust them anymore, and will be reporting to BBB and acquiring a lawyer as needed due to their disorganization and inabilit... read more
RecommendedThey could reimburse me my money. I paid for terminate services that were canceled by your company after my check cleared and you kept my money. I have called 3 times trying to get my money back. Very Dishonest Company.
I was use to having David, but out ou f the clear blue reassigned a different tech. They are suppose to call and schedule before coming due to having dogs and gates locked. This guy showed up on a Saturday without calling and we weren't home. I was charged for Services when he couldn't complete job due to backyard fence being locked. They are much higher than other companies as well. looking into changing.
Business response:
Hi Chastity, we are sorry to see you didn't receive a 5-star service from us. Can you please provide more information about your experience so we can work toward a solution? Please call our office directly at 843-207-3372 so we can assist you asap. Thank you.
They could return calls and follow up on customer service requests.
Business response:
Hi Malinda, we are sorry to hear your recent experience with us was not positive. Can you please email your service address to social@pestdefense.com so we can get this resolved for you? Thank you.
Charged for services not rendered.
Business response:
Hi David, we regret to hear that your experience with us was not positive. Can you please email us with your service address and more details? We'd like to help look into this and resolve issues you may have ASAP. Email address: social@pestdefense.com Thank you!
Frequently asked questions about HomeTeam Pest Defense
How is HomeTeam Pest Defense rated?
HomeTeam Pest Defense has a 4.8 star rating with 1,451 reviews.
When is HomeTeam Pest Defense open?
HomeTeam Pest Defense is closed now. It will open on Monday at 8:00 a.m.