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Honda of Downtown Los Angeles

4.5

About this business

Location details

780 W. Martin Luther King Jr. Blvd, Los Angeles, CA, 90037, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.59,225 reviews
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Nachellecarter's profile image
Nachellecarter 
4 years ago

"I can’t say enough about my service advisor. He went..." I can’t say enough about my service advisor. He went above & beyond to get me back my car in time for work. Thank you for your service 

Business response:

Hello Nachelle, Thank you for choosing Honda of Downtown Los Angeles for your vehicle needs. Juan and the Service Team appreciates your kind words and wanted you to know that we are here if you so need anything. Happy Driving! Gladys McGilber Dealership Customer Relations 

albertsilva72's profile image
albertsilva72 
4 years ago

"Very friendly , also very helpful , they do also good..." Very friendly , also very helpful , they do also good service , they know what there doing on there job, I like they take there time being careful. 

Business response:

Hello Albert, Honda of Downtown Los Angeles wanted to thank you for your kind words and acknowledgement of our Staff. We also want you to remember that we are here for any of your vehicle needs in the future. Happy Driving, Gladys McGilber Dealership Customer Relations 

tanichagreene's profile image
tanichagreene 
4 years ago

"The customer service was awesome he very helpful and nice..." The customer service was awesome he very helpful and nice and service was fast I enjoyed my stay and loved my rep thank you soo much 

Business response:

Hello Tanicha, Honda of Downtown Los Angeles, Juan and Elmo thank you for your kind review. Thank you for visiting our Service Department and we look forward to servicing your vehicle needs in the future. Respectfully, Gladys McGilber Dealership Customer Relations 

RPFRANCIS88's profile image
RPFRANCIS88 
4 years ago

"Elmo is the man. Service with a Smile with a couple..." Elmo is the man. Service with a Smile with a couple Capital S’s. I had my car serviced three-four years ago in Hollywood and he remembered me. Two locations later, I couldn’t believe it. Prompt and communicative. Give me Elmo every time. 

Business response:

Hello Ross, Honda of Downtown Los Angeles values you as our customer and thank you for allowing us to take care of your vehicle needs. Elmo and the Service Staff thank you as well for your encouraging words. I have also informed Alex (Sales) Manager to make sure she reaches out to you and we apologize that it was not done when she said it be. Thank You! Gladys McGilber Dealership Customer Relations 

JESUS_GASTELUM90's profile image
JESUS_GASTELUM90 
4 years ago

"Convenient location. Good selection. Recently had its..." Convenient location. Good selection. Recently had its grand opening. Cuatomer service has been good, but no excellent. I bought a Passport last December with a tracking device and they never helped me understand how it works. 

mayra.jacoboo's profile image
mayra.jacoboo 
4 years ago

"Thank you for providing the service to my vehicle me and..." Thank you for providing the service to my vehicle me and my wife are very satisfied with the maintenance done to the car thank you; great job 

Business response:

Hello Mayra, Honda of Downtown Los Angeles wants you to know that we appreciate you entrusting your vehicle needs to us. Juan, Kesean and the Service Staff also appreciates your kind words and acknowledgement. Respectfully, Gladys McGilber Dealership Customer Relations 

Janet C's profile image
Janet C 
4 years ago

"Very professional and understanding. He explained the..." Very professional and understanding. He explained the whole process to me and kept me updated. Luis made sure I was ok waiting for the service. 

Business response:

Hello Janet, Honda of Downtown Los Angeles wants you to know that we truly appreciate entrusting your vehicle needs into our care. Luis and the Service Team also appreciates the kind words and acknowledgement you shared. Happy Driving! Gladys McGilber Dealership Customer Relations 

VSANCHEZ106's profile image
VSANCHEZ106 
4 years ago

"Service was fast and good however, my wiper fluid was..." Service was fast and good however, my wiper fluid was empty prior to service. I Asked to ensure it was filled but noticed next day it was still empty. 

Business response:

Hello Veronica, Thanks for returning my call and agreeing to stop by tomorrow after work so that we can put the windshield washer fluid in your vehicle. Again, we truly apologize for the oversight. Respectfully, Gladys McGilber Dealership Customer Relations Manager 

HOWARD.00BILLY's profile image
HOWARD.00BILLY 
4 years ago

"The service was good I recommend my friend at the same..." The service was good I recommend my friend at the same time for I have to go there for the first time I found some some people that care and like what they doing 

Business response:

HOWARD.00BILLY, On behalf of Kesean, Juan and the Staff, we truly appreciate your feedback. Thank You! Sincerely, Gladys McGilber Dealership Customer Relations 

Frequently asked questions about Honda of Downtown Los Angeles

How is Honda of Downtown Los Angeles rated?

Honda of Downtown Los Angeles has a 4.5 star rating with 9,225 reviews. 

When is Honda of Downtown Los Angeles open?

Honda of Downtown Los Angeles is closed now. It will open tomorrow at 7:00 a.m.