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3400 W Loop 820 South, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Timely. Everything worked great
Business response:
We are overjoyed to hear that your service experience was efficient and everything functioned perfectly. Your satisfaction with the seamless process means everything to our team. We understand how valuable your time is, and we're thrilled that we could deliver the smooth, reliable service you deserve. Thank you for choosing us and for taking the time to share your positive experience.
Top notch communications while waiting. Erica is exceptional at keeping me informed of service progress. Waiting area is comfortable with many work station setups. And having an in-house cafe for good food and free beverages makes for a satisfying wait.
Business response:
We are utterly delighted to hear about your wonderful experience with our service team. It's fantastic to know that our communication kept you well-informed throughout your visit and that you found our waiting area comfortable with convenient work stations. We're especially pleased that our in-house cafe provided you with quality food and beverages that made your time with us more enjoyable. Your positive feedback about the exceptional service you received truly brightens our day and reinforces our commitment to providing ou... read more
Service Advisor was promt, helpful, tentative, explained everything and kept me informed during the servicing.
Business response:
We are pleased to hear about your wonderful service experience! Your feedback about having a service advisor who was responsive, supportive, and thorough in their explanations truly means a lot to us. We understand how important it is to stay updated throughout the service process, and we're delighted that our team delivered exactly what you needed. Your satisfaction reflects our commitment to providing exceptional care for both you and your vehicle. We appreciate you taking the time to share your positive experience with us... read more
Excellent service in every aspect.
Business response:
We sincerely value your wonderful feedback about the outstanding service you experienced. It means everything to us when customers recognize the quality care we provide across all areas of our business. Your positive words reflect the dedication our team puts into making every visit exceptional. We truly appreciate you taking the time to share your experience and look forward to continuing to serve you with the same level of excellence.
Erica was awesome, walked us thru our visit and exceeded my expectations, very happy with our service
Business response:
We are elated to hear about your wonderful experience with our team! It's fantastic to know that you received such exceptional guidance throughout your visit and that we were able to go above and beyond what you expected. Your satisfaction with the service you received means everything to us. Thank you for choosing Honda of Fort Worth and for sharing your positive experience - feedback like yours truly brightens our day and motivates our team to continue delivering outstanding service.
Thumbs up thumbs up thumbs up!
Business response:
We are delighted to hear your enthusiastic feedback! Your excitement truly comes through, and we appreciate you taking the time to share such positive thoughts about your experience. It's wonderful to know that we met your expectations. Your support means everything to our team, and we're grateful to have earned your recommendation. Thank you for choosing us for your automotive needs!
It was great, I dropped it off for state inspection.
Business response:
We deeply cherish your positive feedback about your state inspection experience with us. It's wonderful to hear that the process went smoothly. We understand how important it is to have a hassle-free experience, especially for routine services like inspections. Your satisfaction means everything to our team, and we're grateful you chose us for your automotive needs. We look forward to serving you again in the future.
Time was perfect on service and everything was fine. There was a technical problem with computers which was totally understandable and icwas fine with service anyway.
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear that our service timing worked perfectly for your needs and that you were satisfied with the overall experience. Your understanding regarding the temporary computer technical issues truly means a lot to us. It's wonderful to know that despite this minor hiccup, you still found our service to be satisfactory. We appreciate customers like you who are patient and understanding when unexpected situations arise. Your positive feedback motivate... read more
Our van is driving so smoothly, it is great to have it back. The service was excellent, from when we dropped-off our Odyssey and were greeted by our service advisor and got our service request taken, to coming back to pick up our vehicle and drive it home. The design of the building is amazing, with the great idea of having a cafe and dining area right inside the customer area. Well done to Honda of Fort Worth! Thank you for the awesome service.
Business response:
We are pleased to hear that your van is running smoothly again. It's wonderful that you had such a positive experience from the moment you arrived until you drove home with your van. We're thrilled that our service team provided you with excellent care throughout the entire process. Your kind words about our facility design and the convenience of our café and dining area mean so much to us at Honda of Fort Worth. We truly appreciate you taking the time to share your experience and for choosing us for your service needs.
Honda of Fort Worth has a 4.6 star rating with 11,356 reviews.
Honda of Fort Worth is open now. It will close at 9:00 p.m.