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3400 W Loop 820 South, Fort Worth, TX, 76116, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 9:00 p.m. | |
Sun | Closed |
Great. Had a car emergency and got an appointment asap and easily online. Was able to get financing easy and quick. Best Honda in DFW! Will be going back for all future services.
Business response:
Thank you for your fantastic review! We're so glad to hear that we were able to assist you promptly during your car emergency and that you found the online appointment process easy. It's wonderful to know that you had a smooth experience with financing as well. We truly appreciate your kind words about being the best Honda dealership in DFW, and we're thrilled to have you as a valued customer. We look forward to serving you for all your future services and ensuring you continue to have great experiences with us!
Everything is always been good, the prices on a few services are expensive, but what we can do right! **love the coffee and the way all the people treat us, tyam for yall service**
Business response:
Thank you for your honest and candid feedback! We truly appreciate your acknowledgment of our team's excellent service and welcoming atmosphere. Your comment about the friendly treatment and enjoyable amenities like our coffee means a lot to us. We understand that pricing can be a concern, and we appreciate your balanced perspective. While some services may seem expensive, we strive to provide high-quality, comprehensive care that offers value to our customers. Your warm closing comment about loving our service is especially... read more
Outstanding service handled by Randal McClanahan - attentive and timely.
Business response:
Thank you for your wonderful review! We're delighted to hear that Randal provided you with outstanding service. Attentiveness and timeliness are core values for us, and it's fantastic to know that Randal exemplified these qualities during your experience. We appreciate you taking the time to share your positive feedback. Thank you for choosing us, and we look forward to serving you again in the future!
Friendly, professional, knowledgeable
Business response:
We are honored by your review that captures the core values of our service team. Being recognized as friendly, professional, and knowledgeable is exactly what we strive for in every customer interaction. Our team takes pride in combining approachable, warm customer service with deep technical expertise and professional conduct. Your feedback confirms that we are meeting these high standards. Thank you for choosing our dealership and for taking the time to share your positive experience. We look forward to continuing to provi... read more
Everything and everyone was great
Business response:
Thank you for your fantastic review! We are thrilled to hear that every aspect of your experience with us met or exceeded your expectations. Our entire team works hard to ensure that from the moment you arrive until you leave, your experience is nothing short of excellent. Your positive feedback reflects the dedication and commitment of our staff across all departments. We appreciate that you took the time to share such an enthusiastic endorsement of our service. Thank you for choosing us and for your wonderful support. We l... read more
As usual I had excellent service from Erica Gillespie and Kerry Stewart They are professional , pleasant, and so very helpful.
Business response:
We are truly appreciative of your detailed review highlighting the exceptional service provided by Erica and Kerry. Your recognition of their professionalism, pleasantness, and helpfulness demonstrates the high standards our team consistently strives to maintain. Erica and Kerry embody the customer service approach we value, and we're grateful that their dedication was evident during your visit. It's team members like them who make our service center stand out and keep our customers coming back. Thank you for taking the time... read more
Perfect service! Continuous check ins to keep me informed!
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our service and appreciated the continuous check-ins. Keeping our customers informed is a top priority for us, and it's great to know that it made a positive impact on your experience. If you have any further questions or need assistance, please feel free to reach out. We're here to help! We look forward to serving you again in the future!
Exceptional! Excellent service experience!
Business response:
We are incredibly grateful for your enthusiastic feedback! Our team strives to deliver exceptional service in every interaction, and we're thrilled that your experience exceeded expectations. Your positive words motivate us to continue maintaining the highest standards of customer care. Thank you for taking the time to share such an uplifting review and for choosing our dealership.
Good deal, but car came with no manual and no spare tire.. got home and the dash screen doesn't work. But on me. The agents were still fair
Business response:
Thank you for your detailed review. We appreciate your honest feedback and fair assessment of your experience. We're glad to hear that our sales agents maintained a fair and professional approach, even with the issues you encountered. However, we take seriously the concerns you've raised. While these issues should not have occurred, we're grateful that you recognize the team's efforts to provide good service. If you would like us to address the missing manual or inspect the dash screen, we invite you to contact us. We apprec... read more
Honda of Fort Worth has a 4.6 star rating with 9,396 reviews.
Honda of Fort Worth is open now. It will close at 9:00 p.m.