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Honda of Fort Worth
- Car Dealers
- Fort Worth, TX
About this business
Location details
3400 W Loop 820 South, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Service Advisor didn't tell me until I arrived that they would have to order the oil and filter. I would have gone to the Mazda dealership. Service took a long time. The phone tree to make an appointment is a mess. I don't like getting nickel-and-dimed with credit card fees.
Business response:
Thank you for sharing your feedback with us. We understand that clear communication and efficient service are crucial components of your experience. We are committed to providing a streamlined process for our customers and appreciate your insights regarding the appointment system and service times. We would like to address your concerns directly and ensure a better experience in the future. Please reach out to Bryan Byrd at Bbyrd@hondaoffortworth.com so we can assist you further. Your satisfaction is important to us, and we ... read more
Service was great and Jesse my service advisor did a great job keeping me up to date on the service of my vehicle. Thanks again.
Business response:
We're thrilled to hear you had a great experience! Jesse works hard to keep our customers informed, and it's wonderful to know you appreciated his efforts. Thank you for your kind words and for choosing us for your service needs!
Great customer service. Service Advisor was great
Business response:
Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with our customer service and Service Advisor. Your satisfaction is our priority, and we appreciate your support!
I like everything. Always been treated with the utmost respect and kindness. My service technician Brice is very knowledgeable and helpful.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience and that Brice made a great impression. Our team is dedicated to providing top-notch service, and your kind words motivate us to keep it up!
Easy to set up my appointment. Once I was there I was kept informed on the status and then service was quickly completed.
Business response:
Thank you for your fantastic review! We're thrilled to hear that your appointment was easy to set up and that you appreciated the communication during your service. We strive to provide efficient and transparent service for all our customers!
Great service - Brittney - service advisor - was the best!
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with Brittney. Our team is dedicated to providing top-notch service, and it's wonderful to know we met your expectations. We look forward to assisting you again!
A little long, however, it was torough and dine well.
Business response:
Thank you for your feedback! We're glad to hear that you found the process thorough and well done. We appreciate your patience and look forward to continuing to provide excellent service!
Had a issue with brake fluid reservoir cover was left off a couple of days before I saw it lying on the top of firewall by the driver's side windshield wiper , put it back on but called and made appointment to have the car system flushed. Did not have any break issues service advisor took care of a no-cost brake system flush apologized for any inconvenience And I was on my way within an hour. Things happen we get busy mistakes are made but they resolve the problem and made it right .
Business response:
Thanks for sharing your experience! We're glad to hear our service team quickly addressed the issue and resolved it to your satisfaction. We appreciate your understanding and look forward to serving you again in the future. Your feedback helps us continually improve!
Fast service. Car was washed. Recommended changing cabin air filter at a rather high cost for such a quick simple job.
Business response:
Thank you for your positive feedback! We're glad to hear you appreciated the fast service and car wash. We strive to provide thorough recommendations, and we value your input on the cabin air filter cost. Your satisfaction is important to us, and we hope to see you again soon!
Frequently asked questions about Honda of Fort Worth
How is Honda of Fort Worth rated?
Honda of Fort Worth has a 4.6 star rating with 10,197 reviews.
When is Honda of Fort Worth open?
Honda of Fort Worth is closed now. It will open at 7:00 a.m.