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Honda of Fort Worth
- Car Dealers
- Fort Worth, TX
About this business
Location details
3400 W Loop 820 South, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Erica did a great job handling the service appointment.
Business response:
We appreciate you highlighting Erica's excellent service during your appointment. Our team takes pride in delivering outstanding customer care, and we're grateful that Erica was able to meet your expectations. We value team members like Erica who consistently provide professional and attentive support to our customers.
Outstanding service. Advised me what needed to be done at certain intervals.
Business response:
We are pleased to hear about your outstanding service experience. Your review highlights our commitment to providing comprehensive, transparent automotive care that goes beyond simple repairs. Proactive communication about vehicle maintenance is a core principle of our service philosophy. By advising you about recommended service intervals, our team aims to help you maintain your vehicle's optimal performance, prevent potential future issues, understand your vehicle's specific maintenance needs, and make informed decisions a... read more
Things were done as promised and on time.
Business response:
Thank you for your positive feedback! Your review underscores two critical aspects of our service that we prioritize: keeping our promises and maintaining punctuality. Delivering on commitments and respecting our customers' time are fundamental principles of our dealership's approach to service. We recognize that customers expect transparency and reliability when they entrust us with their vehicles. Our team works diligently to ensure that every service commitment is met precisely and efficiently. Your feedback confirms that... read more
My service technician Danny Dreier is amazing! He will do absolutely everything he can to provide quality customer service. Every single time I've come he bends over backwards to answer every question, ensure every issue is fixed and opens the door for future contacts at any time.
Business response:
We are thrilled and incredibly proud of this outstanding review highlighting Danny's exceptional commitment to customer service! Your detailed testimonial showcases exactly the kind of dedicated, customer-focused professional we aim to have representing our service department. Danny's willingness to go above and beyond - answering every question, ensuring complete issue resolution, and maintaining an open line of communication - represents the highest standard of automotive service. His approach transforms a routine service ... read more
If you're looking for the best car-buying experience, look no further than Mr. Marcus! He is truly exceptional at what he does. From the moment we met, he was professional, knowledgeable, and genuinely cared about helping me find the perfect car. Mr. Marcus made the entire process smooth and stress-free. He listened to my needs, answered all my questions with patience, and never made me feel pressured. Thanks to Mr. Marcus, I drove away with a car I absolutely love. If you're in the market for
Business response:
Thank you for your exceptional review highlighting Mr. Marcus's outstanding customer service! Your detailed testimonial reflects the high level of professional excellence we strive to deliver in every customer interaction. We are incredibly proud of him and the way he embodies our dealership's core values of genuine customer care, professional expertise, patient and pressure-free guidance, and personalized service. Your experience demonstrates that finding the right vehicle is about so much more than a transaction - it's abo... read more
Edward is quick and observant
Business response:
Thank you for highlighting Edward's excellent service. We appreciate that you found him to be both quick and observant, which are crucial qualities in providing top-notch customer support. Our team takes pride in having staff members who are attentive, efficient, and responsive to customer needs. Your review confirms that Edward exemplifies the high standards of service we strive to maintain. We're glad Edward could assist you effectively and look forward to continuing to provide the same level of professional, quick, and ob... read more
Work completed and on time..
Business response:
Thank you for confirming that our service team completed your work on schedule. Timely service is a key commitment we make to every customer, and we're pleased we met your expectations. Your feedback validates our dedication to efficient, reliable automotive service. We appreciate customers like you who recognize the importance of completing work as promised. We look forward to continuing to provide prompt, professional service whenever you need it. Thank you for choosing our dealership.
Quick and reliable service! Professional service.
Business response:
Thank you for your wonderful review! We're delighted to hear that you found our service quick and reliable, as well as professional. Providing efficient and high-quality service is our priority, and it's great to know that we met your expectations. We appreciate your feedback and look forward to serving you again soon!
We had a recall on the fuel line. The service was excellent. In and out in 45 minutes.
Business response:
Thank you for your wonderful review! We're delighted to hear that your fuel line recall service was handled quickly and efficiently. It's great to know that you were in and out so quickly, and we appreciate your recognition of our team's excellent service. Your satisfaction is our priority, and we look forward to serving you again in the future!
Frequently asked questions about Honda of Fort Worth
How is Honda of Fort Worth rated?
Honda of Fort Worth has a 4.6 star rating with 9,396 reviews.
When is Honda of Fort Worth open?
Honda of Fort Worth is open now. It will close at 9:00 p.m.