Horizon Plumbing and Piping Systems

Name: Horizon Plumbing and Piping Systems
Address: 10 Stinson Avenue, Ottawa, ON, K2H 6M9, CA
Telephone: (613) 878-4583
Price range: $$
Rating: 5

5.0

★★

159 reviews

|Contractors|Ottawa, ON K2H 6M9

10 Stinson Avenue, Ottawa, ON K2H 6M9

(613) 878-4583

https://www.horizonplumbing.ca/

Plumbing

Open 24/7

Google

Facebook

About

At Horizon Plumbing and Piping Systems our professionals aim to out perform the competition. If you are looking to get it done once and get it done right, we are your choice.

BIRDEYE FOR BUSINESSES

This profile is powered by BirdEye. Over 50,000 businesses use BirdEye everyday to get more reviews and manage all customer feedback. BirdEye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about BirdEye

5.0

★★

159 reviews

5★152

4★1

3★0

2★0

1★0

6 reviews have no rating

97 Reviews5.0HomeStars
49 Reviews5.0Google
12 Reviews5.0Facebook
1 Review5.0Yellow Pages

Write a review

Reviews(110)

Google Reviews(49)

Sort By:

5 results available.

Recommended

France on HomeStars

★★

2 months ago

Frozen/cracked hose pipe Pipe had frozen and cracked inside the house due to bad isolation in the wall and previous installation in an angle where it was impossible to empty it completely before winter. Technician made sure it was installed in a different position where this wouldn’t happen anymore and also chose a pipe with a valve further away from the wall and suggested to add some isolation around that spot. Technician was really good and very knowledgable. The only small negative thing is that I wished they carried that pipe or had it available close by so that he didn’t need to come back a second time which would’ve saved a bit of money. Otherwise a very good experience and would call them back and recommend them with no hesitation!

Business Response:

Thank you for taking the time to write this review France, it was a pleasure working with you. I would like to clarify with regards to the second visit, the part that was required is not a standard one, therefore, we had to special order it. The cause of the leak was that a standard 8" hose bib was previously installed where an 18" one was required. The technician took extra care to ensure that he installed the correct one in order to prevent a future leak. We are looking forward to working with you again in the future. :)

Tony on HomeStars

★★

2 months ago

Needed to fix pipe following dishwasher install We had a new dishwasher installed (by the retailer) and because of the setup of the new one the door spring was rubbing against a copper elbow on the water pipe entering the kitchen. The installer said it would have to be moved eventually. I called Horizon to book the job and they were great. Very responsive and very helpful customer service. In terms of the job itself Phil showed up on time, took a good look at the issue and talked to me about what my concerns were (worries the pipe would leak) and what they weren’t (don’t care about the spring noise). He then figured out a solution that was easier and cheaper for me. He put a modified PVC union on the section of pipe as reinforcement and that solved the problem and saved a lot of time, work, and money. The install, though improvised, is clean, solid, and secure. The charge was for the minimum which wasn’t really cheap for what was done in the end but certainly worth it for me. I now don’t have to worry about a hidden leak behind the dishwasher and above the finished basement next year or in five years. And it was cheaper than if he had just showed up and moved the pipe. Great experience all around.

Business Response:

Thanks so much Tony! So glad we could resolve the issue for you. :)

Private User on HomeStars

★★

3 months ago

Shut-off valve replacements and outdoor spigot replacement. A pleasure to deal with. On time, job done quickly, cost as estimated. Personable plumber, friendly and helpful front office staff set up appointment. Would never hesitate to recommend them for a job.

Business Response:

Thank you so much! :)

Private User on HomeStars

★★

5 months ago

Find and fix a leak Thank you Marc for diagnosing the leak, which we thought was a pipe in the basement but was actually coming from the fridge. We appreciate your help, quick response and professionalism in this time of "social distancing."

Business Response:

Thank you for the wonderful review. :)

Danielle Jones on Facebook

5 months ago

My toilet had issues when flushing. It was bubbling, using a lot of water and making a loud hissing sound. Marc Rainville of Horizon Plumbing came over and fixed the problem in a timely fashion. Marc arrived right on time, was very polite, honest and knowledgeable. This is the second time I have used this company and I highly recommend it. Great staff, from the receptionist at the office to the plumbers.

Business Response:

Thank you for the kind words Danielle. ☺️

Danielle on HomeStars

★★

5 months ago

Toilet Repair My toilet had issues when flushing. It was bubbling, using a lot of water and making a loud hissing sound. Marc of Horizon Plumbing came over and fixed the problem in a timely fashion. Marc arrived right on time, was very polite, honest and knowledgeable. This is the second time I have used this company and I highly recommend it. Great staff, from the receptionist at the office to the plumbers.

Private User on HomeStars

★★

6 months ago

Inspection of toilets and waste removal pipes. We have has a long running issue with our ground floor toilet and some of the other toilets had started to lose efficiency. I used HomeStars to find a plumber and Horizon Plumbing had excellent reviews and rating so I contacted them. We have a heritage home so a lot of our plumbing and connection to the city sewer system is old. When I contacted Horizon I told them what I needed. They informed me straight away what the cost of having a camera used to check the pipes and that this service needs to be identified up front so they can book a camera for the visit. That done Mark showed up on the day and did an excellent job. He inspected all 4 toilets and made repairs and replaced parts. He ran the camera to the city connection and looked for other issues that might be causing problems. He found an issue with the intake and waste water pipes for the ground floor toilet that needs to be changed. I will be making an appointment for this, more complicated work in the near future. I was very pleased with his work and the efficiency of the company. The cost was reasonable and what was also nice is that the he called me that morning to let me know when he would arrive. He left the work spaces clean and worked efficiently with a pleasant and professional manner. I am so glad I found Horizon Plumbing and Piping Services.

Business Response:

Thank you so much for this wonderfully detailed review! Much appreciated and glad we could help you out. :)

Eddy Milito on Facebook

7 months ago

Congrats to Steve and Horizon

Business Response:

Thanks Eddy! :)

Mich Chausse on HomeStars

★★

10 months ago

laundry tub & main water line relocated A laundry tub was moved in a closed storage area & the main water pipe relocated & secured for the safety of young children. The work was done on time & exceptionally well . They left the place clean & took the time to show me & explain what was done. It was done @ a very good price & I was completely satisfied with the work. Another plus they have bilingual people. I would highly recommend Horizon Plumbing without hesitation.

Business Response:

Thank you so much for taking the time to write this wonderful review Mich! :)