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Hudson Nissan of North Charleston
- Car Dealers
- North Charleston, SC
About this business
Location details
7331 Rivers Ave, North Charleston, SC, 29406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
"2015 Versa with Satellite issues" Dropped vehicle last Thursday. Was told new radio was ordered. Called Monday at 930 for status...was told someone would call back. 1315 went to dealer because was on hold for more than 15 mins. Radio was just ordered today. Not happy with service dept at all. This is second time vehicle has been in for same problem.
"Service problems" When I bought my Nissan armada, I received amazing service from the sales department. I thought the service department would be ok too. That is were the problem started. The service writers that meet are very nice and willing to help, but other than that I am very irritated with the service department. I had to get the passenger front window fixed within a month of receiving the car, not an issue, but it is doing the exact same thing now. During the 2nd oil change I was told I needed a service that should ... read more
"Service Dept. Experience" My last visit at Hudson Nissan service dept was the worst I have ever experienced at any auto service store. They kept my truck for almost a month and kept promising false hope.
"service" On Wednesday 07/29/2015 at approx. 943AM, I called Hudson Nissan and request to talk to a service advisor because my car ignition switch was broken and I could not start my car which was parked at the Sphinx gas station about 1/4 mile south of Hudson Nissan. The Hudson Nissan Rep gave me the phone number of a tow company and request that I have my car towed to Hudson Nissan, I requested to speak with a service advisor to get some idea of the cost of replacing an ignition switch, the Hudson Rep took my phone number ... read more
"Service department " I purchased my 2015 Altima SV in October of 2014 , Mikey Lam was excellent as was Casey (finance Manager ) . That's where it kinda stopped for me , I've had three negative service department experiences , today being the latest . The past two negative have left me with dread when I have to go to the service department there. The first involved my car making a noise ( which went unresolved ) there was also a black plastic gromit that fell out and Hudson Nissan wanted to charge me for it I called Morris N... read more
"No knowledge or expertise. " Took my 2009 a Murano in for a loud noise. Researched it online and I told them what I thought it was. Got it back 2 days later, they said it needed a transmission flush. Did it for $300. Noise didn't go away. Brought it back. My appt was for 8 am. Didn't hear anything from anyone, even after numerous calls, until 4:15 pm. I was told that it was worked on by a technician with 16 yrs experience. Couldn't figure out what the noise was. Finally it was a cv boot. Ok. Picked up my Murano, brought it ... read more
Business response:
Thank you for sharing this information with us. We appreciate the feedback and we will use this information to continue improving our customer service. I have passed this information to the Service Director here at Hudson Nissan. We look forward to getting this resolved ASAP. Thanks you.
"oil change" I purchased my xterra here about 3 years ago so I had the free oil change for 5 years. I recently brought my car in for an oil change and I didn't realize I got charge for it til I got home. Later that day I called nissian to tell them what happened and ended up talking to an answering machine, I left a message so they can call me back. I waited and no response, so I went to the dealership to talk to them and they took a cooy of my receipt and told me i will recieve the check in about 5-7 days. After about a lit... read more
Business response:
Service Manager apologized to the customer for having an issue with receiving their refund. Not at anytime during the conversation was the Service Manger rude to the customer. Dealer has processed the refund for the customer. The Service Manager will track when the refund was mailed out and correct the issue. Customer satisfaction is the most important thing to our Service Department, so that we have the ability to build a strong relationship for current and future business with our customers.
"We have had a horrible experience with the financial..." We have had a horrible experience with the financial person, Adam Cherin, at Hudson Nissan, on Rivers Avenue, in North Charleston, SC We have recently traded our 2013 Nissan Rogue in for another vehicle at another dealership. Mr. Cherin, is REFUSING to reimburse us for our extended warranty on a vehicle that had 5,000 miles on it and was less than a year old!! He in the past month, has NEVER EVER returned one phone call or even attempted to get a pay off figure of whi... read more
"I have wrote up 3 online services at different times for..." I have wrote up 3 online services at different times for the same issues and they have not been fixed or repaired. I have made several complaints about my 2012 maxima having suspension problems which makes the car feel unsafe when driving over bumps or just straight because the seems to just try to go certain ways, I have complained about the idle when I drive and air conditioner on low, car constantly drops below I guess what would be the normal idle when air is ... read more
Frequently asked questions about Hudson Nissan of North Charleston
How is Hudson Nissan of North Charleston rated?
Hudson Nissan of North Charleston has a 4.5 star rating with 9,293 reviews.
When is Hudson Nissan of North Charleston open?
Hudson Nissan of North Charleston is closed now. It will open at 9:00 a.m.