This profile has been claimed by the business owner or representative.
Hyatt Place Phoenix/Gilbert
- Hotels
- Gilbert, AZ
About this business
Relax in one of our 127 modern rooms, complete with a sleeper sofa. Conveniently located near Phoenix with easy access via the San Tan 202. Enjoy 24/7 dining, a large outdoor pool, and fitness center.
Location details
3275 S Market St, Gilbert, AZ, 85297, United States
Get directions
Business response:
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
Business response:
We greatly appreciate your scoring and feedback and they will be celebrated with the entire team. We look forward to being of service to you in the near future.
My stay was awesome. The burger and fries I ordered at the bar was burnt. I got my fries first, and my burger 15 min after my fries. The gal never asked if everything was ok. I had to ask for napkins. She clearly had no custumer service skills. Hotel was beautiful- the food was horrid!
Business response:
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Bes... read more
Business response:
Thank youi for being our guest. Please come visit us soon!
Adequate
Business response:
We greatly appreciate your scoring and feedback and they will be shared with the entire team. We look forward to being of service to you in the near future.
Business response:
We greatly appreciate your scoring and feedback and they will be celebrated with the entire team. We look forward to being of service to you in the near future.
Business response:
We greatly appreciate your scoring and feedback and they will be celebrated with the entire team. We look forward to being of service to you in the near future.
Business response:
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.
The property was really nice, clean and staff was friendly; however, three nights I went to Happy Hour and all three nights had a different employee. Each employee charged a different price for happy hour for the same product. They need to get all the employees on the same page. Breakfast was good. There is not much to do or restaurants in the general area.
Business response:
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
Frequently asked questions about Hyatt Place Phoenix/Gilbert
How is Hyatt Place Phoenix/Gilbert rated?
Hyatt Place Phoenix/Gilbert has a 4.5 star rating with 2,160 reviews.
When is Hyatt Place Phoenix/Gilbert open?
Hyatt Place Phoenix/Gilbert is open now. It is open 24/7.