This profile has been claimed by the business owner or representative.
Hyatt Place Phoenix/Gilbert
- Hotels
- Gilbert, AZ
About this business
Relax in one of our 127 modern rooms, complete with a sleeper sofa. Conveniently located near Phoenix with easy access via the San Tan 202. Enjoy 24/7 dining, a large outdoor pool, and fitness center.
Location details
3275 S Market St, Gilbert, AZ, 85297, United States
Get directions
Great and fast services.
Business response:
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Bes... read more
Great location!
Decent overall The room we had is oddly arranged,almost too big for a couple. The ac is great, towels were soft & fluffy, but the bedding is old and rough on the body. There’s a small fridge but no microwave, water pressure was decent with the sink outside of the toilet/shower room.
Business response:
Dear JanetThank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.
Layout of the room, cleanliness and great customer service.
Business response:
Good day Paul,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.
Room I reserved was not available at check in. Checkout was a disaster. New employee working alone charged me twice for my stay by mistake.
Business response:
Good Day Gary:Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. Know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you.
Everything was good
Business response:
Good Day Lisa:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.
Frequently asked questions about Hyatt Place Phoenix/Gilbert
How is Hyatt Place Phoenix/Gilbert rated?
Hyatt Place Phoenix/Gilbert has a 4.5 star rating with 2,160 reviews.
When is Hyatt Place Phoenix/Gilbert open?
Hyatt Place Phoenix/Gilbert is open now. It is open 24/7.