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Hyatt Place Phoenix/Gilbert

4.1

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Location details

3275 S Market St, Gilbert, AZ, 85297, United States

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4.13,048 reviews
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Marvin's profile image
Marvin 
a month ago

Great place. Easy check in. Early morning breakfast helped us out a lot. Just wish we got time staying at the place then running errands. 

Business response:

Thank you for your kind review! We’re glad you enjoyed the easy check-in and that our early breakfast was helpful during your stay. We completely understand wishing you had more time to relax and enjoy the hotel rather than being busy with errands. We hope you’ll have the opportunity to stay with us again and enjoy a little more downtime next time! 

Jane Ann's profile image
Jane Ann 
a month ago

The breakfast was wonderful. The staff members were very helpful, as well. 

Business response:

Thank You for the kind words! 

Laurie's profile image
Laurie 
2 months ago

Business response:

Thank You! Glad we could provide you with a positive experience! 

Safida's profile image
Safida 
2 months ago

The room and staff were amazing. The only thing that could have been worked is the bathroom tub and they were out of shampoo. Everything else was great! 

Business response:

Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed your room and had a great experience with our staff. We apologize for the condition of the bathroom tub and for the inconvenience of being out of shampoo. We appreciate you bringing these items to our attention, as they help us improve. We’re happy to know everything else was great and hope to have the pleasure of welcoming you back soon! 

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ROBERT 
2 months ago

Facility was cloee to hospital where my procedure was done. Not happy with the fire alarm going off after my wife and I had just hone to sleep. And then the night clerk provided no information or apologies.....just "it's okay. Go back to bed." 

Business response:

Thank you for sharing your feedback. We’re glad our location was convenient for your wife and you during your procedure. However, we sincerely apologize for the disruption caused by the fire alarm and, especially, for the way the situation was handled by our night clerk. You deserved clear information, reassurance, and an apology—not a dismissive response. We understand how frustrating this must have been after you had just gone to sleep. We will be addressing this with our team to ensure concerns like this are handled with ... read more

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KYOHEI 
2 months ago

スタッフ対応がかなり良い!ベリーグッド👍 今までのホテルの中でもベストなホスピタリティ溢れる対応だった。 

Business response:

We appreciate the kind words and are glad we could provide you with a positive experience! 

Nathan's profile image
Nathan 
2 months ago

Overall the stay was good. Not much of an amenities person but I’m sure they ar fine. 

Business response:

We appreciate the kind words and are glad we could provide you with a positive experience! 

Enrique's profile image
Enrique 
2 months ago

Great hotel to stay in. 

Business response:

Hi, Enrique. Thanks for taking the time to share your positive experience. We appreciate it! 

Michael's profile image
Michael 
2 months ago

Great staff! Julio is very professional and friendly! Definitely will be coming back again for another stay! 

Business response:

Hi, Michael. Thanks for taking the time to share your positive experience. We appreciate it! 

Frequently asked questions about Hyatt Place Phoenix/Gilbert

How is Hyatt Place Phoenix/Gilbert rated?

Hyatt Place Phoenix/Gilbert has a 4.1 star rating with 3,048 reviews. 

When is Hyatt Place Phoenix/Gilbert open?

Hyatt Place Phoenix/Gilbert is open now. It is open 24/7.