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Hyatt Place Phoenix/Gilbert
- Hotels
- Gilbert, AZ
About this business
We are committed to providing equal access and opportunity for individuals with disabilities. The features also make this hotel more accessible for older individuals with changing abilities to ensure a seamless experience. Our overall goal is to improve usability throughout the hotel for all guests.
Location details
3275 S Market St, Gilbert, AZ, 85297, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 3:00 p.m. to 12:00 p.m. | |
| Tue | 3:00 p.m. to 12:00 p.m. | |
| Wed | 3:00 p.m. to 12:00 p.m. | |
| Thu | 3:00 p.m. to 12:00 p.m. | |
| Fri | 3:00 p.m. to 12:00 p.m. | |
| Sat | 3:00 p.m. to 12:00 p.m. | |
| Sun | 3:00 p.m. to 12:00 p.m. |
The morning staff was super friendly! The night shift dude wasn’t particularly friendly but the morning staff made up for it.
Business response:
Dear Davis: Thank you for taking the time to provide feedback regarding your recent stay with us and thank you for the fantastic 10 stars rating score; it will definitely be celebrated with the team. I apologize for any challenges you experienced; our goal is to provide the most amazing customer service to all our guests and create a memorable stay. We are looking forward to welcoming you back soon.
Everything was excellent and the staff were very nice. The shower head could use a replacement. Everything was clean and very welcoming. I will definitely stay here on my next trip.
Business response:
Dear Anonymous: Thank you for taking the time to provide feedback regarding your recent stay with us and thank you for the fantastic 10 stars rating score; it will definitely be celebrated with the team. I am thrilled to see you had a great stay and we are looking forward to welcoming you back soon.
Business response:
Dear Anonymous: Thank you for taking the time to provide feedback regarding your recent stay with us. It was an honor having you at Hyatt Place Gilbert and we are looking forward to welcoming you back soon.
Business response:
Dear Anonymous; Thank you for providing feedback regarding your recent stay with us. It was an honor having you at Hyatt Place Gilbert and we are looking forward to welcoming you back soon.
Business response:
Dear Alfred: Thank you for providing feedback regarding your recent stay with us and thank you for the fantastic 10 stars rating score; it will definitely be celebrated with the team. I am thrilled to see you had a great stay and we are looking forward to welcoming you back soon.
Business response:
Dear Anonymous: Thank you for taking the time to provide feedback regarding your recent stay with us and thank you for the fantastic rating score; it will definitely be celebrated with the team. It was an honor having you on property and we are looking forward to welcoming you back soon.
Great value for the price Family one day trip. Great location with lots of shopping in the area. The room was very clean and it had most of the required amenities, but it was missing the microwave. The staff were very friendly and attentive to our needs. Most likely will stay there again.
Business response:
Dear Anonymous: Thank you for providing feedback regarding your recent stay with us. I love to see that our guests are taking advantage of our great Gilbert location and amenities. We do have microwaves available on property upon request. Thank you for staying with us and we are looking forward to welcoming you back soon.
One of the best laid-out and designed hotel rooms I've ever seen. Certainly perfect for business travelers, but I suspect it would work well for leisure travelers and families.
Business response:
Dear Anonymous: Thank you for providing feedback regarding your recent stay with us and thank you for the fantastic rating score; it will definitely be celebrated with the team. Hyatt Place Gilbert offers a range of accommodations and amenities, including our wonderful meeting rooms in order to create a memorable experience for all our guests while traveling for Leisure or business. I am thrilled to see you had a great experience and we are looking forward to welcoming you back soon.
We were given the wrong room at check-in. The staff glanced at my ID and charged the card. Nothing was explained, not checkout time, breakfast, WiFi, parking fees. Nothing. Keys were handed to me. We went up to the wrong which was not what I booked. Had to come back down and deal with the front desk to get the room I had booked. Room is decent. The wood furniture need refinishing everything was scratched or chipped. The carpets are dirty looks like they need to be shampooed. Couch was nice, beds are ok.
Business response:
Dear Anonymous: Thank you for providing feedback regarding your recent stay with us. We clearly missed the mark during your stay and I want to assure you that your comments and concerns have been addressed with the right managers and departments in order to improve our service. I want to invite you to contact me directly to further discuss these important aspects of your recent stay. I do hope you give us a second chance when your travel plans bring you to the Gilbert area in the future.
Frequently asked questions about Hyatt Place Phoenix/Gilbert
How is Hyatt Place Phoenix/Gilbert rated?
Hyatt Place Phoenix/Gilbert has a 4.5 star rating with 1,875 reviews.
When is Hyatt Place Phoenix/Gilbert open?
Hyatt Place Phoenix/Gilbert is open now. It will close tomorrow at 12:00 p.m.