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Hyde Park Jewelers - Scottsdale, AZ

5.0
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About this business

Hyde Park Jewelers - Phoenix Hyde Park's Phoenix store is located at Biltmore Fashion Park. Founded in Denver, CO in 1976, Hyde Park expanded its presence to the Phoenix market in 2003. The store underwent a major expansion and renovation project in 2008 and today serves as a full-service jewelry store, offering a premier selection of diamonds, designer jewelry and timepieces, along with custom design and jewelry and watch repair services. 

Location details

7014 E Camelback Road, Suite 1092, Scottsdale, AZ, 85251, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:30 p.m.
Tue10:00 a.m. to 8:30 p.m.
Wed10:00 a.m. to 8:30 p.m.
Thu10:00 a.m. to 8:30 p.m.
Fri10:00 p.m. to 8:30 p.m.
Sat10:00 a.m. to 8:30 p.m.
Sun11:00 a.m. to 5:30 p.m.
5.0144 reviews
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Nolan b.'s profile image
Nolan b. 
on Birdeye

8 months ago

First when I walked in, I was treated by Derek who asked me what brought me in. After I told him what I was looking for, he guided me to the proper area and then asked me if I’d like water while I shop! Derek helped me make a great decision on a pair of earrings. He was knowledgeable and very kind through the process. I will be back because of this shopping experience. Thank you Derek! 

Business response:

Dear Nolan, Thank you so much for taking the time to share your wonderful shopping experience with us! We greatly appreciate your kind words and the 5-star review. We're thrilled to hear that Derek provided exceptional customer service and made your visit enjoyable. Very best regards, Hyde Park Management 

Ramiro T.'s profile image
Ramiro T. 
on Birdeye

9 months ago

Very great customer service. The staff was super helpful. They went out of their way to get the watch I had requested. 

Business response:

Hi, Ramiro. Your feedback is highly appreciated. Thank you for the review! 

Matt T.'s profile image
Matt T. 
on Birdeye

10 months ago

My wife and I stopped by Hyde Park Jewelers just to browse. We were immediately welcomed by the representative, Freddy, and invited to look around. I was showing interest in a particular watch brand and Freddy assisted me by showing me the watches and answering all of my questions expertly. I didn’t think I was going to buy a watch that day, but after learning more about the brand and the background behind each watch, I found one that I decided to take home. My wife also found a nice watch in the process. Freddy did not pres... read more

Business response:

Thank you for the 5-star review! We're happy to hear that you had a great browsing experience with Freddy at Hyde Park Jewelers. We appreciate your business and hope to see you again soon! 

Michael P.'s profile image
Michael P. 
on Birdeye

a year ago

I’ve worked with Terri Hammer for several years now, and she and the Hyde Park team have always been excellent to deal with. Whether service related, or a new watch purchase all of my transactions have been very smooth and enjoyable. I most appreciate them keeping me in mind for options I wouldn’t necessarily consider on my own, and being very knowledgeable at what they do. Cheers to many more successful deals. A+ and highly recommended. 

Business response:

Hi, Michael. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Alex I.'s profile image
Alex I. 
on Birdeye

a year ago

Great job on our custom ring. Couldn’t be happier. 

Business response:

Thank you so much for your kind words, Alex. We really appreciate you taking the time out to share your experience with us. How did she like the surprise custom pendant? Cheers, Hyde Park Jewelers 

Linda W.'s profile image
Linda W. 
on Birdeye

a year ago

I brought my Rolex watch for service in December and couldn’t have asked for more attentive+professional help from concierge Cienna Newton. Because the repairs had to be sent to Rolex’s New York service centre taking several months, she took it upon herself to follow up promptly which resulted in my watch being repaired/returned in 2 months. I would highly recommend Hyde Park Jewelers for Rolex sales and service. 

Business response:

Hi, Linda. Thanks for taking the time to share your positive experience. We truly appreciate it! We will share your positive feedback with Cienna. We know she will appreciate it so much. Thank you, Linda!  

C W.'s profile image
C W. 
on Birdeye

a year ago

awesome company😎!! 

Business response:

Hi, C. We appreciate the rating, and are glad we could provide you with a positive experience! 

Jennifer L.'s profile image
Jennifer L. 
on Birdeye

a year ago

I came to fashion square to do some Christmas shopping and decided to check out the Rolex store while I was in the area. Everyone was so kind when I came in and was beyond helpful. I have never had such wonderful customer service experience. All my questions were answered with so much patience. I also had some repair questions about my watch and was guided to the vip room where a young lady was very nice and helpful.  

Business response:

Thank you so much for your kind words, Jennifer. We really appreciate you taking the time out to share your experience with us. Best Regards, Paul Riggs - Store Manager Hyde Park Jewelers 

Malcolm N.'s profile image
Malcolm N. 
on Birdeye

a year ago

I’ve had a few bad experiences with snobbish Authorized Dealers in the valley; however, that was not the case with Hyde Park Jewelers! Matt was very personable, and most importantly, he was knowledgeable about the timepiece I was interested in purchasing. I have been going to Hyde Park Jewelers ever since and tend to celebrate major milestones with Hyde Park Jewelers. I highly recommend Hyde Park Jewelers! 

Business response:

Thank you so much for your kind words, Malcolm. We really appreciate you taking the time out to share your experience with us. I am so happy that Hyde Park Jewelers can be a part of your great achievements and milestones! Best Regards, Paul Riggs - Store Manager Hyde Park Jewelers 

Frequently asked questions about Hyde Park Jewelers

How is Hyde Park Jewelers rated?

Hyde Park Jewelers has a 5 star rating with 144 reviews. 

When is Hyde Park Jewelers open?

Hyde Park Jewelers is closed now. It will open tomorrow at 10:00 a.m. 

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