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HydroHelp911 Crawl Space & Foundation Repair
- Construction
- Dallas, NC
About this business
HydroHelp911 is a foundation, basement and crawl space company that helps property owners repair their foundations, crawl spaces and basements. Our team has provided these services for over 10 years. We uniquely understand how crucial these repairs and services are, so we work hard to communicate openly with you every step of the way.
Location details
111 Iron Station Rd, Dallas, NC, 28034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our crawl space has a unique issue that has required several follow **** Max and ****** both came out in timely matter and came up with a plan I feel will address the concern. Hydro Pro has been wonderful to work with and has stood by their work. All have been professional and clean up. Max and ****** I feel took time to study the issue and was able to explain the next steps.
The guys showed up when they said they were going to, were very professional and easy to work with, did exactly what they had committed to do (and did it very well), cleaned up and left my crawl space looking great! Before encapsulation, humidity in my crawl space was running 70+%...after encapsulation, it's hanging around 38% (and my dehumidifier doesn't need to run any more). Great job--well worth the cost!
My daughter in ************** NC set up a contract to install a sump pump and both French and down spot drains. I drove over from ********* to oversee operations and progress and was very pleased with the Team. ****** and ****** were exceptional communicators and aside from explaining things to answer our concerns, they made minor adjustments for us during the project. I would recommend them for anyone that needs support.
***** was very knowledgeable, friendly, and provided great service during our initial estimate. Displayed great integrity and overall was a great experience.
******** team did a great job repairing a drainage issue in my basement. I will highly recommend them to anyone. They are professional, explained what they were doing so I could understand.
They did an amazing job on my **** house from start to finish. Joists were replaced and subflooring installed.
Business response:
Thanks for taking the time to leave us feedback ****. We are excited to hear that you are satisfied with our company and the work we performed. If you ever need ** in the future, feel free to reach out!
I hired HydroHelp911 to eliminate the mold problem and the water flooding problem in my 40+ year old basement. The team, ****** and partner, came earlier than I had originally thought they would, worked to install a French drain, sump pump, and sheathe the cement block walls to stop the water. In the middle of the job, we experienced a torrential downpour, and the newly installed pump handled the situation beautifully. My contact person, **, was super helpful when he came to inspect to make his recommendations for the job. H... read more
Business response:
Wow, thanks **** for providing this feedback. We are grateful to hear that ****** and his crew, as well as ** met your expectations. Feed free to reach out in the future if you need anything!
We hired HydroHelp 911 for foundation support and crawl space work. Overall the experience was pretty good. Everyone we dealt with was courteous and from what I can tell, the work done is solid. In fact, we immediately noticed our doors shut properly again after they installed helical piers and support beams under the house.The reason for the four out of five star review is the lack of communication within their team. The sales team was quick to confidently promise the work would be done within the timeline we needed and tha... read more
Business response:
*****, thanks for this feedback. As always, we will continue working to improve our process and systems to provide a better end product to our customers. We will take this information and review it at our next team meeting and implement steps to make sure we continue moving the needle forward when it comes to the satisfaction of our customers. Again, thanks for this valuable feedback!
Hydro 911 did a great job on our driveway excavation and waterproofing. They were thorough and cleaned up well. They listened and adjusted the plan as we worked together. Highly recommend
Business response:
Thank you for taking the time to provide us with a review of our service ***. We appreciate you taking trusting us to perform this work and if you ever need us in the future feel free to reach out! Thanks again!
Frequently asked questions about HydroHelp911 Crawl Space & Foundation Repair
How is HydroHelp911 Crawl Space & Foundation Repair rated?
HydroHelp911 Crawl Space & Foundation Repair has a 5 star rating with 498 reviews.
When is HydroHelp911 Crawl Space & Foundation Repair open?
HydroHelp911 Crawl Space & Foundation Repair is closed now. It will open at 8:00 a.m.