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HydroHelp911 Crawl Space & Foundation Repair

5.0

About this business

HydroHelp911 is a foundation, basement and crawl space company that helps property owners repair their foundations, crawl spaces and basements. Our team has provided these services for over 10 years. We uniquely understand how crucial these repairs and services are, so we work hard to communicate openly with you every step of the way. 

Location details

111 Iron Station Rd, Dallas, NC, 28034, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
SatClosed
SunClosed
5.0325 reviews
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Mary P's profile image
Mary P 
8 months ago

They did an amazing job on my **** house from start to finish. Joists were replaced and subflooring installed. 

Business response:

Thanks for taking the time to leave us feedback ****. We are excited to hear that you are satisfied with our company and the work we performed. If you ever need ** in the future, feel free to reach out! 

Jean B's profile image
Jean B 
a year ago

I hired HydroHelp911 to eliminate the mold problem and the water flooding problem in my 40+ year old basement. The team, ****** and partner, came earlier than I had originally thought they would, worked to install a French drain, sump pump, and sheathe the cement block walls to stop the water. In the middle of the job, we experienced a torrential downpour, and the newly installed pump handled the situation beautifully. My contact person, **, was super helpful when he came to inspect to make his recommendations for the job. H... read more

Business response:

Wow, thanks **** for providing this feedback. We are grateful to hear that ****** and his crew, as well as ** met your expectations. Feed free to reach out in the future if you need anything! 

Chris W's profile image
Chris W 
a year ago

We hired HydroHelp 911 for foundation support and crawl space work. Overall the experience was pretty good. Everyone we dealt with was courteous and from what I can tell, the work done is solid. In fact, we immediately noticed our doors shut properly again after they installed helical piers and support beams under the house.The reason for the four out of five star review is the lack of communication within their team. The sales team was quick to confidently promise the work would be done within the timeline we needed and tha... read more

Business response:

*****, thanks for this feedback. As always, we will continue working to improve our process and systems to provide a better end product to our customers. We will take this information and review it at our next team meeting and implement steps to make sure we continue moving the needle forward when it comes to the satisfaction of our customers. Again, thanks for this valuable feedback! 

Sue L's profile image
Sue L 
a year ago

Hydro 911 did a great job on our driveway excavation and waterproofing. They were thorough and cleaned up well. They listened and adjusted the plan as we worked together. Highly recommend 

Business response:

Thank you for taking the time to provide us with a review of our service ***. We appreciate you taking trusting us to perform this work and if you ever need us in the future feel free to reach out! Thanks again! 

Lisa G.'s profile image
Lisa G. 
a year ago

Hydrohelp911 is the one to call if you need crawl space work done. They are very informative and everyone is super nice. After they completed their job , I had some plumbing work done. The plumber said it was the best encapsulation he had seen. Would definitely use them again if I had to. **** and *** 

Business response:

Thank you **** for taking the time to leave us feedback and for trusting us to take care of your crawl space work! We appreciate your business and for supporting a locally owned company! 

Jeff L's profile image
Jeff L 
2 years ago

I discovered mold in my crawlspace and contacted a few contractors to bid mold mitigation. HydroHelp911 was the only one that showed up on time and actually called 15 minutes prior to confirm we were still expecting them. Their estimator (Danny) was professional, thorough and answered all of our questions. Later on that night (as promised) their quote was emailed to me. My wife and I decided to hire them to remove old insulation, perform mold mitigation, install a vapor barrier and install new insulation. Danny explained up ... read more

Frequently asked questions about HydroHelp911 Crawl Space & Foundation Repair

How is HydroHelp911 Crawl Space & Foundation Repair rated?

HydroHelp911 Crawl Space & Foundation Repair has a 5 star rating with 325 reviews. 

When is HydroHelp911 Crawl Space & Foundation Repair open?

HydroHelp911 Crawl Space & Foundation Repair is closed now. It will open at 8:00 a.m.