HydroHelp911 Crawl Space & Foundation Repair

Deborah D 

on BBB

a week ago

I highly recommend this company for your foundation, crawl space issues. From the initial contact with ******, my inquiry was handled with professionalism and kindness. She was prompt to answer questions and schedule appointment for someone to assess my concern with my front porch. ****** provided the schedule as well as the name of individual that would be contacting me prior to time. ****** arrived and was prompt, professional and knowledgeable. He thoroughly assessed issue and gave his honest feedback, which I valued imme... read more

Tracy S 

on BBB

2 months ago

Our crawl space has a unique issue that has required several follow **** Max and ****** both came out in timely matter and came up with a plan I feel will address the concern. Hydro Pro has been wonderful to work with and has stood by their work. All have been professional and clean up. Max and ****** I feel took time to study the issue and was able to explain the next steps. 

Joe M 

on BBB

3 months ago

The guys showed up when they said they were going to, were very professional and easy to work with, did exactly what they had committed to do (and did it very well), cleaned up and left my crawl space looking great! Before encapsulation, humidity in my crawl space was running 70+%...after encapsulation, it's hanging around 38% (and my dehumidifier doesn't need to run any more). Great job--well worth the cost! 

Smity C 

on BBB

4 months ago

My daughter in ************** NC set up a contract to install a sump pump and both French and down spot drains. I drove over from ********* to oversee operations and progress and was very pleased with the Team. ****** and ****** were exceptional communicators and aside from explaining things to answer our concerns, they made minor adjustments for us during the project. I would recommend them for anyone that needs support. 

Anna C 

on BBB

5 months ago

***** was very knowledgeable, friendly, and provided great service during our initial estimate. Displayed great integrity and overall was a great experience. 

Jan G 

on BBB

7 months ago

******** team did a great job repairing a drainage issue in my basement. I will highly recommend them to anyone. They are professional, explained what they were doing so I could understand. 

Mary P 

on BBB

a year ago

They did an amazing job on my **** house from start to finish. Joists were replaced and subflooring installed. 

Jean B 

on BBB

2 years ago

I hired HydroHelp911 to eliminate the mold problem and the water flooding problem in my 40+ year old basement. The team, ****** and partner, came earlier than I had originally thought they would, worked to install a French drain, sump pump, and sheathe the cement block walls to stop the water. In the middle of the job, we experienced a torrential downpour, and the newly installed pump handled the situation beautifully. My contact person, **, was super helpful when he came to inspect to make his recommendations for the job. H... read more

Chris W 

on BBB

2 years ago

We hired HydroHelp 911 for foundation support and crawl space work. Overall the experience was pretty good. Everyone we dealt with was courteous and from what I can tell, the work done is solid. In fact, we immediately noticed our doors shut properly again after they installed helical piers and support beams under the house.The reason for the four out of five star review is the lack of communication within their team. The sales team was quick to confidently promise the work would be done within the timeline we needed and tha... read more