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ICCU

4.1

About this business

Location details

768 E State St, Eagle, ID, 83616, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.161 reviews
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Malea L.'s profile image
Malea L. 
rating
2 years ago

Awesome customer service with Seth and very welcoming from the time I arrived and left. Great banking experience! Thank you ICCU..please do not change! 

Tamara W.'s profile image
Tamara W. 
rating
3 years ago

I walked into this place with a headache due to a lack of customer service with other financial institutions. Needless to say my expectations were rather low. HOWEVER! This sweet gal, Destinee - rolled in and saved the day! She was absolutely superb in guiding me through account opening, the mobile app, answered all questions I had about transferring money, and she made great recommendations for the type of savings account to use to get the most bang for your Buck. There were even technology issues (I mean, when isn't there?... read more

Business response:

We appreciate this review, Tamara! Thank you for taking the time to provide this feedback about your experience. 

Tawny M.'s profile image
Tawny M. 
rating
8 years ago

This location is super friendly and convenient. Kaitlyn is especially helpful and willing to go the extra mile to ensure that all of your questions are answered and your needs are met -- to the best of her ability. ICCU offers so many competitive products and seeks to help anyone that they can reasonable qualify for services and products. 

Richard M.'s profile image
Richard M. 
rating
8 years ago

I just wanted to say how awesome the people are at the ICCU in Eagle! I thought they had shorted me money but after I went down there I figured out that I had miscounted & they were right all along. I feel bad that I even doubted them because for almost 20 years that I've been a customer, they've never made a single mistake. Keep up the good work! 

Lenita H.'s profile image
Lenita H. 
rating
8 years ago

Always great service and sooo very helpful and friendly. I love this branch and I'm never disappointed with any of their locations. A very welcoming bonus to living in Idaho!! 

Shawna D.'s profile image
Shawna D. 
rating
9 years ago

I needed to close my Chase business account after finding out about their role in the DAPL debacle. Our realtor recommended this place and I did some research on their site to see what fees they had and whatnot. Turns out their small business checking is completely free, the catch being that you "only" get 250 transactions a month before being charged $.20 per transaction. Since I probably do less than 100, this was ideal for me. I walked into the branch on a Tuesday afternoon. There was no sign in sheet or anything like... read more

Kim R.'s profile image
Kim R. 
rating
11 years ago

What's not to love about ICCU? Typically, the low fees are what brings new members into the fold. They have plenty of free checking and free savings options for individuals and for businesses. They also have low rates on car loans, mortgages, and the like. They have full-service banking without the full-service banking price. They're not just out to make a quick buck for themselves. This location is particularly beautiful. It's new and updated. Everything inside is comfortable. The service I've received at th... read more

Kaylene W.'s profile image
Kaylene W. 
rating
a week ago

I have been kicked out of my app on my phone 4 times now and I have had to reset my password even though I've copied and pasted both my password and username three times already. this is very frustrating and annoying that I cant access my own bank account. be better ICCU 

Mark B.'s profile image
Mark B. 
rating
a year ago

Not necessarily the Eagle branch, but the trust/estate department. PLEASE don't use iccu for anything beyond a savings or checking account. The legal fees to try and correct things in my case were excessive. 

Business response:

We're sorry to hear this, Mark. We would like to look into this with you closer to see how we can help resolve the situation. Please submit this via our website for our team to review: https://www.iccu.com/contact/feedback/ 

Frequently asked questions about ICCU

How is ICCU rated?

ICCU has a 4.1 star rating with 61 reviews. 

When is ICCU open?

ICCU is closed now. It will open tomorrow at 9:00 a.m.