ICCU

Patti O. 

on Yelp

a year ago

After being with another credit union for over 20 years we regret making the switch to ICCU. We were "sold" on the benefit of their Central Plus Checking which has a monthly fee but includes benefits. One of the benefits are Monthly Bill Pay. You can schedule a payment date on your bills. On May 2nd I put in a request for our credit card payment that was due May 16th. It was to be paid May 12th. It was paid late on May 19th. After a few hours spent trying to rectify I was told a third party handles that - no one at the br... read more

Shaun G. 

on Yelp

2 years ago

I tried to call them and ask them why they put a hold on my account and they said it was because I was a little late on my signature long. Now they already sent a negative review to the credit bureaus saying I was thirtyish days past due. And I accept the negative remark. However to put a hold on my other account which was going to allow me to feed my family is absolutely uncalled for. And for them to tell me I'm sorry you feel that way just pushes blame. And it completely disregarded my already high levels of stress from th... read more

Bowermaster P. 

on Yelp

5 years ago

I was scammed during the pandemic and long story short it affected me greatly. Then Idaho Central Credit Union decided it was appropriate to withhold the money that the President sent me to help me through these times. A man by the name of Bridger in their fraud department, though I was informed by a specialist in their organization just yesterday that they would not withhold the stimulus money because they recognize how important it is, said he was going to override that and not give it to me. I insisted that was not corr... read more

Sandra A. 

on Yelp

8 years ago

Sadly, my review is NOT positive! I WAS a member for several years and really enjoyed my membership BUT recently fell into financial hardship due to the loss of employment. Unknown to me is that my daughter's account was a joint account with me because I signed her up before she turned 18. My daughter was worried about our financial crisis and reached out to a man online who convinced her he would help her financially. Long story short it ended up as fraudulent and both accounts were frozen and payments for my bills were sen... read more

Mart M. 

on Yelp

8 years ago

Wish I could give these banks a worse than 1 star because I don't feel that's deserved, if you want to open an account at a bank that will constantly take bs hidden fees out of your bank account than this is the one to go to. Also the security of your account is horrible as mine was making payments to credit companies that I never owed anything to. Once I realized this was happening I called ICCU to get it figured out and they did nothing to help. Told me to call some credit company and didn't even give me they're phone numb... read more

Mitzi M. 

on Yelp

9 years ago

Since ICCU sold our information to an outside insurance vendor we have been getting non-stop solicitations from them. Now, that company has sold our information and we are getting weekly mailings from other insurance companies. This will never stop and it all started when ICCU sold our information without our permission. There is absolutely no respect for our privacy or our financial information at ICCU Wish I'd never opened an account.