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ICCU - Roll-up
- Finance
- Boise, ID
About this business
Location details
Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would have given this app a 5 but it doesn't recognize my phone way to often I have to answer my security questions
Business response:
Hi Jeff! It sounds like your phone might have a login delay. In this case, wait for the screen to "flash", then it is ready to login as usual and should recognize your phone. We apologize for the inconvenience and thank you for your patience as we work to correct this issue. Please let us know if we can help any further: 1-800-456-5067.
I love this app I just wish I could get on anytime I like... I can only get on twice a day... If I do more I have to answer questions I don't remember the answers to..
Business response:
Hi Jason, it sounds like your phone login may have a delay. To work around it, wait for the screen to "flash" after opening the app, then you should be able to login as usual. Let us know if that doesn't work: 1-800-456-5067 or memberservice@iccu.com.
Sometimes the app acts up but for the most part it works great that's the reason for the four stars and not 5 stars
Business response:
Hi Jeremy, thank you for your review! We apologize for any inconvenience for the app acting up. We wonder if this is related to the login delay some phones experience. If you have difficulty logging in, open the app then wait for the screen to "flash" before logging in and it should work as normal.
Definitely some things that need worked on and fixed but over all an absolutely wonderful banking app.
Business response:
Hi Mack, thank you for your review! We are happy it has been a wonderful app for you. We would love to hear what needs worked on and fixed. Please let us know at 1-800-456-5067 or memberservice@iccu.com.
It's my favorite bank/credit union so I'm biased, but it really is an easy to use app compared to other big name banks.
Business response:
Hi Keanan, thank you for your review! Our members are our favorite. We are flattered that you find our app easier to use than others. We aim to provide our members the best. Thank you for sharing.
ICCU has been the best bank I have ever banked with. Their mobile app is awesome as well and allows me to do everything I need to do from my phone. Thank You ICCU.
Business response:
Hi Jared, it is our pleasure to serve our members! Thank you for your review, we are happy our app could help you with your banking.
I dislike not being able to handle outside accounts as well as I can my inside accounts
Business response:
Thank you for your feedback! We have alerted our development team of this situation as we always look for ways to improve our member experience.
Super user friendly and easy to use. Makes money management 100 times easier.
Business response:
Wow, we are happy we could help! Your review made our day 100 times better. :)
Frequently asked questions about ICCU - Roll-up
How is ICCU - Roll-up rated?
ICCU - Roll-up has a 4.8 star rating with 5,430 reviews.
When is ICCU - Roll-up open?
ICCU - Roll-up is closed now. It will open at 9:00 a.m.