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Idaho Eye and Laser Center

4.7
  • Ophthalmologists
  • Idaho Falls, ID

About this business

HealthcareOphthalmologists

Location details

2025 E 17th St, Idaho Falls, ID, 83404, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 2:00 p.m.
SatClosed
SunClosed
4.7463 reviews
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Carol K L.'s profile image
Carol K L. 
6 months ago

There's still too much waiting in doctor's offices. Especially early in the morning, I would expect appointments to be on time. One afternoon, on a followup visit, I heard a doctor next door talking about a fishing trip while I waited for over half an hour for him to tell me I was fine. All the people were friendly and professional. Surgery for cataracts went smoothly and followup appointments were scheduled before I left the office. 

Joni S.'s profile image
Joni S. 
a year ago

Can’t see—dry eyes—eye pain—I cuss Idaho Eye Center everyday. I had lenses put in a year ago hoping to see so much better. Nope—close up is HORRIBLE. Still have to wear glasses but I CAN’T SEE to read, pluck eyebrows, put make up on. Magnified mirrors do not work good enough. Also never had dry eye problems before. My eyes are red all the time and hurt. Such a waste of money. I’d take my old vision back, along with my money any day.  

Business response:

We apologize for any dissatisfaction you have experienced with our services. We value your feedback and would like to address your concerns. Please contact us at (208) 524-2025 so we can discuss your specific situation and work towards a resolution. Thank you. 

Barbara D.'s profile image
Barbara D. 
a year ago

Been waiting for eye glasses since 11/9/23 was told by lady doing eye glasses to expect them in two weeks it’s been a month! So I didn’t feel the lady had any idea what she talking about!! 

Business response:

We apologize for the delay in receiving your eyeglasses, Barbara. We understand your frustration and we are working to resolve this issue as quickly as possible. Please contact us at (208) 524-2025 so that we can address your concerns and provide you with an update on the status of your order. Thank you for bringing this to our attention. 

Wendy L O.'s profile image
Wendy L O. 
a year ago

It felt a bit like cattle going through a shoot. The operating room where they have us lined up is extremely cold. The people were quite friendly though. 

Business response:

We apologize for any discomfort you experienced during your visit. We appreciate your feedback and will take your comments into consideration to improve our services. If you have any further concerns, please feel free to contact us at (208) 524-2025. Best regards, Idaho Eye and Laser Center 

Greg D.'s profile image
Greg D. 
2 years ago

Evidently the receptionist is related to the owner otherwise she would be unemployable. Our visit was a complete waste of time and effort. They don’t listen to the needs of perspective patients and are a complete waste of effort There are so many thing’s wrong with them it’s impossible to list them all. It’s good that nepotism is allowed to thrive there otherwise they staff would be on a bread line or sitting on a curb with a cardboard sign ! 

Frequently asked questions about Idaho Eye and Laser Center

How is Idaho Eye and Laser Center rated?

Idaho Eye and Laser Center has a 4.7 star rating with 463 reviews. 

When is Idaho Eye and Laser Center open?

Idaho Eye and Laser Center is closed now. It will open at 8:00 a.m.