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INFINITI of Peoria Service
- Auto Repair
- Peoria, AZ
About this business
The Parts Department at INFINITI of Peoria maintains a comprehensive inventory of high quality genuine OEM parts. Our highly knowledgeable staff is here to answer your parts inquiries. Should we not carry a part for which you're searching, we can always order it for you and receive it within a timely manner.
Location details
9167 W Bell Rd, Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
I asked to check why my car was over heating and they said it was some hoses so I pay the fee they gave me but it still over heated and I even asked the guy that took my payment that's it there should be no more overheating and he brushed me aside as if saying (yeah yeah get out of my service area)
The vehicle I was interested in suddenly had a price Increase. According to the dealer this was due to market conditions. Like magic, once the price when up..the vehicle sold with 1-2 days. Sleazy tactics.
The reason I took the car in was not resolved and work they stated i needed over the phone was not in the report they provided. I've called for Brian and manager Chris Rickey (not sure if spelling) to no avail. It's been nearly 2 weeks and no call back even after leaving more messages today. I feel not serviced properly or as I would expect from this dealership. Very disappointing.
Went in for my 6 month zaktek paint protection warranty and oil change, I brought the car in freshly washed and clean. Got the car back with dirt foot prints on drivers side with dirt on floorboards and greasy fingerprints on interior that I had to clean off.. The car was never washed after not even sure if the paint protection was applied.
I had a drive belt replaced by Infiniti of Peoria. 2 weeks later my pulley went out an the bolt came off. I took it back for them to fix and they wanted to charge me over $1500. When my drive belt was under warranty.
Paid $1,800 for a $87 part! Will never go back. Wow.
I realize a business needs to make a profit, but Infinity's markup on parts is ridiculous. I recently was charged $495 (just for the part) for a window motor that costs $50.
The service dept. had the car for two weeks. they charged 1500.00 for the repair. The car is not repaired. Same problem as when we delivered it. i am reluctant to return it for fear of more charges for guesswork.
Invoice #98452 Ordered & Paid for an Engine Air Filter, No air filter installed. (We marked the Air Filter before service date) Invoice #31329 Ordered & Paid for Engine Air filter,(again) Air Filter installed this time, however many of the housing / holding clips broken &/or missing. Invoice #34264 Replace 4 Tires. Tires very dirty never cleaned or wiped. Invoice #35796 Quoted a different service charge rate than what was finally billed. Very high labor rate for the installation of a frame bushing. also tech note on paperwor... read more
Frequently asked questions about INFINITI of Peoria Service
How is INFINITI of Peoria Service rated?
INFINITI of Peoria Service has a 4 star rating with 662 reviews.
When is INFINITI of Peoria Service open?
INFINITI of Peoria Service is closed now. It will open tomorrow at 7:00 a.m.