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Welcome to INFINITI of Scottsdale, proudly serving Scottsdale, Phoenix, Mesa, and beyond since 1990 as one of INFINITI's very first dealerships in America. We offer a wide selection of new and pre-owned models, including the QX60, QX80 and Q50. Whether you're looking to buy, lease, or finance, our team is here to guide you through every step. Our service center is staffed by certified technicians who provide services like oil changes, brakes, and tires, to services like cooling system repair, engine service, and more, all wh... read more
7601 E Frank Lloyd Wright, Scottsdale, AZ, 85260, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 8:30 a.m. to 7:00 p.m. | |
Sun | Closed |
while my salesperson was excellentfriendly, and easy to work withthe experience with the managers, especially the finance team, was disappointing. They were pushy, disorganized, and more focused on upselling than providing clear financing options. It really soured an otherwise great experience. The sales staff is great, but beware of the management.
while my salesperson was excellentfriendly, and easy to work withthe experience with the managers, especially the finance team, was disappointing. They were pushy, disorganized, and more focused on upselling than providing clear financing options. It really soured an otherwise great experience. The sales staff is great, but beware of the management.
Salesman was nice and answered my questions. But when I bought my car, he nor the managers returned my calls. The finance lady asked me several times to buy an extended warranty, I said no thanks several times. After that she was very snotty towards me. Then she filled out the paperwork with wrong vehicle!!
Salesman was nice and answered my questions. But when I bought my car, he nor the managers returned my calls. The finance lady asked me several times to buy an extended warranty, I said no thanks several times. After that she was very snotty towards me. Then she filled out the paperwork with wrong vehicle!!
I experienced a change in advisor, which is great for him as I believe he was promoted. I really liked him as he wouldn't sell me unnecessary things. My new advisor lit me up for everything. Suggested hood struts when they still work.
I experienced a change in advisor, which is great for him as I believe he was promoted. I really liked him as he wouldn't sell me unnecessary things. My new advisor lit me up for everything. Suggested hood struts when they still work.
Long wait times and incomplete service. The service rep was hostile and did not provide the services request. We will not return to this location.
Long wait times and incomplete service. The service rep was hostile and did not provide the services request. We will not return to this location.
Poor customer service wanting to charge $289 for an $11 cabin air filter, tried to say my warranty was up when it was not up (they went from January to January while the policy stated is was upon purchase which was November for me). Then when I bought the lease, they wouldn't allow me to use my credit union for a 4.5% loan and instead I got a 10% loan they brought down to 9% after I argued with them. Very unfair practices at Infiniti of Scottsdale, AZ!
INFINITI of Scottsdale has a 4.5 star rating with 4,011 reviews.
INFINITI of Scottsdale is closed now. It will open tomorrow at 8:30 a.m.