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INFINITI of Scottsdale
- Car Dealers
- Scottsdale, AZ
About this business
Welcome to INFINITI of Scottsdale, proudly serving Scottsdale, Phoenix, Mesa, and beyond since 1990 as one of INFINITI's very first dealerships in America. We offer a wide selection of new and pre-owned models, including the QX60, QX80 and Q50. Whether you're looking to buy, lease, or finance, our team is here to guide you through every step. Our service center is staffed by certified technicians who provide services like oil changes, brakes, and tires, to services like cooling system repair, engine service, and more, all wh... read more
Location details
7601 E Frank Lloyd Wright, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
We did not have a service so why would we get an email saying we did ?
We did not have a service so why would we get an email saying we did ?
The car needed parts for the front camera. Eric the Service Advisor said it would take two weeks to get in. After two weeks i started calling and he would never return my calls. I spoke with another Advisor Matt and he stated that they cannot look at each others work orders however would relay a message to Eric to call me back. This scenario went on for weeks. I even called and left a message for the Service Mgr and no response from him either. Finally after numerous calls Matt was able to locate the part needed and setup my... read more
The car needed parts for the front camera. Eric the Service Advisor said it would take two weeks to get in. After two weeks i started calling and he would never return my calls. I spoke with another Advisor Matt and he stated that they cannot look at each others work orders however would relay a message to Eric to call me back. This scenario went on for weeks. I even called and left a message for the Service Mgr and no response from him either. Finally after numerous calls Matt was able to locate the part needed and setup my... read more
Tried to get my to pay for an oil change that was prepaid then tried to have me pay for something fake - cabin air filter - I can change it myself and I would like it if service people did not try to take my money.
Tried to get my to pay for an oil change that was prepaid then tried to have me pay for something fake - cabin air filter - I can change it myself and I would like it if service people did not try to take my money.
They had the car I wanted but would not offer what we wanted for our trade-in until after I bought another car from a different dealer. I would have bought from them if they would have made their last offer their first.
They had the car I wanted but would not offer what we wanted for our trade-in until after I bought another car from a different dealer. I would have bought from them if they would have made their last offer their first.
Given misinformation as to the issue I came with which would have cost $400+ and solved nothing and wanted $400+ for something done for free elsewhere. Last time I'll return
Frequently asked questions about INFINITI of Scottsdale
How is INFINITI of Scottsdale rated?
INFINITI of Scottsdale has a 4.5 star rating with 4,011 reviews.
When is INFINITI of Scottsdale open?
INFINITI of Scottsdale is closed now. It will open at 8:30 a.m.