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INFINITI of the Palm Beaches
- West Palm Beach, FL
About this business
Location details
3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
The facility was clean and well kept. Staff very cordial acct rep (Manny) went above and beyond to meet our needs. Jess (finance mgr) was also very accommodating. Very interesting that the manager, GM etc never felt it necessary to say hello and or thank us for our purchase. That might be an opportunity ?...Not a customer centric move from my perspective.
Business response:
Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit! Thank you for your comments on our opportunities, we appreciate the feedback.
Tommy Shehada made my family and I so happy, we will incredibly blessed to have had his help trading in my lease and getting us the car of our dreams!! He was quick, honest and fair! He is transparent, doesn't play games and gave us an incredible deal!!! For 20 years I have been leasing cars and this was hands down the best experience! Joel in financing was amazing to work with as well, quick yet thorough, both guys were really nice and knowledgeable!
Business response:
Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.
The Salesman was a big help with the lease return and obtaining a new lease.
Business response:
Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Did most of my research using Infiniti of the Palm Beaches website along with an ongoing conversation with sales consultant Tommy Shehada. A 400-mile transaction. Key component in making the decision and choosing this dealership was Tommy. He made this long-distance purchase easy and quick.
Business response:
Hello, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.
Good experience, Tyler is very professional and he was on top of every detail, he even delivered the car to my house which is located almost 3 hours away from the dealer, I would definitely buy another car from them.
Business response:
Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!
Shakir Williams was my sales consultant. He was helpful and very knowledgeable about the model I selected. He resolved the concerns I had about the lease arrangement. I have been an Infiniti customer for several years. I appreciated his candor and technical support.
Business response:
Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.
I had a very good experience with this dealership. I would recommend any friend who would like to buy a new car in this dealership.
Business response:
Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!
Our service consultant, Tony Carroll, provided wonderful service. He was knowledgeable and professional. He got me and out quickly. Great service as always.
Business response:
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
Danny is always very responsive when I contact him to schedule service or with questions. He keeps me informed during the day and works to get me out of there quickly when service is finished. I always feel like he is honest with me and has my best interest in mind.
Business response:
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
Frequently asked questions about INFINITI of the Palm Beaches
How is INFINITI of the Palm Beaches rated?
INFINITI of the Palm Beaches has a 4.8 star rating with 3,559 reviews.
When is INFINITI of the Palm Beaches open?
INFINITI of the Palm Beaches is closed now. It will open at 8:30 a.m.