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IN'n'OUT Autocentres Wigan

4.4

About this business

Location details

Robin Park Rd, Wigan, WN5 0BU, United Kingdom

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.4709 reviews
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Customer 
5 years ago

Professional and speedy experience with excellent prices The most professional experience I have had at a garage! I booked an MOT here at the recommendation of a relative and it was definitely a 10/10 experience. The gentleman who looked after me - Syd - was a very professional and experienced individual. He explained the whole process and focused on my needs. Even though i could tell he was very busy he still managed to work efficiently without sidelining any customers, myself included. He even took time out to show me how ... read more

Business response:

Hello, thank you for taking the time to leave a review for us at IN’n’OUT Autocentres. We're happy we met your expectations! Thanks, Syd 

Customer's profile image
Customer 
5 years ago

Highly recommended the staff in Wigan Staff go out of their way to make sure everything is right, would highly recommend this place to anyone. 

Business response:

Hi, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres. If you have any concerns regards the quality level of the services you received please do get in touch, so we can resolve anything. Thanks, Hannah. 

Customer's profile image
Customer 
5 years ago

Full service A great price for a full service even with the added fully synthetic oil charge. You also get a complementary video of some of the service being carried out text to your phone which I thought was a good idea. The bloke on the desk is sound as well, overall very pleased. 

Business response:

Hello, thank you for taking the time to let us know how we did. Happy motoring! Regards, Syd. 

Customer's profile image
Customer 
5 years ago

Good service but be aware of the “synthetic oil surcharge” Took car in for a full service. The bloke on the desk was friendly and professional. My main quibble is one that I was already expecting from reading countless other reviews online. When given the quote for the service at the time of booking, the estimate given is obviously determined by the make/model of the car. It strikes me as a little bit of a con that they announce a twenty quid synthetic oil surcharge as soon as you walk through the door. If they know enough a... read more

Business response:

Hi there, thanks for the valued feedback and sorry to hear your concerns regarding the oil supplement charge. We only use premium oils from our partner Castrol, as this premium oil is often recommended by manufacturers. Recent feedback from customers has highlighted concerns regarding the supplement charge. As such we are in the process of combining the synthetic oil supplement into the price of all servicing. We are hoping to launch this very soon. If you do still have any issues you would like resolving please don't hesita... read more

Customer's profile image
Customer 
5 years ago

Very polite and extremely helpful I booked on line for an MOT service on the Sunday evening and was able to take my car in at a convenient time on the Monday. Very helpful staff who put me at ease as I get quite worked up when dealing with these sort of things the car passed and the advisor explained the points raised for next time. Would definitely recommend for anyone looking to have work done. 

Business response:

Hi , thank you for this positive review, we really appreciate your positive feedback. We're happy to have delivered a quality level of service and customer satisfaction. Thanks, Irfan. 

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Customer 
5 years ago

Excellent customer experience Had my MOT done here. Easy to book online and choose a date and time. They were ready to start when I got there. Excellent customer service. Very helpful and friendly. Carried out MOT promptly. Had me back on the road in no time. Highly recommend them. 

Business response:

Hello, thank you for taking the time to let us know how we did. Happy motoring! Regards, Syd. 

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Edward 
5 years ago

Helped me out once again Vehicle broke front spring whilst I was out. Being a foreign car, Citroen, difficult to find a dealership, but one call to Syd at IN'n'OUT - Wigant, he dealt with all my problems and repaired the vehicle within the day. Syd is always helpful and informative. I am a very pleased customer, once again. 

Business response:

Hello Edward, thank you for taking the time to let us know how we did. Happy motoring! Thanks, Syd. 

Customer's profile image
Customer 
5 years ago

5 star service and offer payment assist Living in the modern world and keeping a car on the road can be tough. Especially with tax, mot and insurance to consider, my car required new tyres and rear brakes, a cost which I hadn't budgeted for after the Christmas period, after getting numerous quotes from independent and franchised garages across Wigan, I came across IN'n'OUT not only was there quote the cheapest recieved after speaking with the Syd and Irfan I was made aware of Payment Assist this allowed me to pay for the wor... read more

Business response:

Hello, thanks for your positive feedback following your recent booking at IN'n'OUT Autocentres. Great to heat you took advantage of our payment plan to keep your car safe on the roads. We look forward to welcoming you again when you need us next. Thanks, Syd. 

Customer's profile image
Customer 
5 years ago

Service and MOT It was the first time I used this trader. I'd looked online and seen the positive reviews so decided to book my car in for a service and MOT. When I arrived I was greeted in a very friendly and professional manner. All aspects of what I could expect from their service was explained and any questions I had answered in an easy to understand way. I appreciated the video that was sent to me to help me see the work that needed doing. First rate service. 

Business response:

Hi there, thanks for your positive feedback following your recent booking at IN'n'OUT Autocentres. We look forward to welcoming you again when you need us next. Thanks, Syd. 

Frequently asked questions about IN'n'OUT Autocentres Wigan

How is IN'n'OUT Autocentres Wigan rated?

IN'n'OUT Autocentres Wigan has a 4.4 star rating with 709 reviews. 

When is IN'n'OUT Autocentres Wigan open?

IN'n'OUT Autocentres Wigan is open now. It will close at 5:30 p.m.