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INOVA Federal Credit Union

5.0

About this business

About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more

Location details

358 S Elkhart Ave, Elkhart, IN, 46516, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
5.03,002 reviews
Laura C.'s profile image
Laura C. 
on Birdeye

6 months ago

Fantastic experience! 

Business response:

Thank you, Laura, for your fantastic review! We're delighted to hear that you had a great experience with us. If you have any further questions or need assistance, please feel free to reach out to us! 

Brooke P.'s profile image
Brooke P. 
on Birdeye

6 months ago

The entire auto loan process was simple and easy. We appreciated how quickly every step of the process was completed. 

Business response:

Thank you for your positive feedback, Brooke! We're glad your auto loan experience with INOVA was simple and efficient. We strive to provide our customers with a seamless and quick process. If you have any further questions or need assistance, please don't hesitate to contact us! 

Logan S.'s profile image
Logan S. 
on Birdeye

6 months ago

The initial conversation went well and the agent I was speaking with was very informational 

Business response:

Hey, Logan! Thanks for the review. We're glad to hear that your first conversation with our agent was informative, and we appreciate your feedback. If you have any other questions or concerns, please don't hesitate to reach out to us. 

Gale S.'s profile image
Gale S. 
on Birdeye

6 months ago

I want to send a special thanks to CaLyn Nusbaum for all her help assisting me yesterday, [ Tuesday, November 28th, 2023] . I was having issues with your New Website CaLyn was so gracious to help me with the steps I needed to do to solve my problem. Plus CaLyn spent the time going over other tools on the website helping me learn how to navigate through your website. I was so pleased that CaLyn took the time to really explain how to navigate this new website, CaLyn answered many of my questions on how to find different st... read more

Business response:

Thank you for your positive review, Gale! We're thrilled to hear that CaLyn provided you with excellent assistance and helped you navigate our new website. We'll make sure to pass along your kind words to her. Thank you for choosing INOVA! 

Gloria G.'s profile image
Gloria G. 
on Birdeye

6 months ago

Good customer service ! 

Business response:

Thank you for your positive feedback, Gloria! We strive to provide excellent customer service at INOVA.  

Brieanna P.'s profile image
Brieanna P. 
on Birdeye

6 months ago

Brandy was absolutely amazing ! Quickly got me approved for the re finance and kept me updated the whole time !! Highly recommend 

Business response:

Thank you, Brieanna, for your kind words and recommendation! We're thrilled to hear that Brandy provided you with excellent service during your refinancing process. We appreciate your feedback and look forward to serving you in the future. 

Trevor K.'s profile image
Trevor K. 
on Birdeye

6 months ago

Great and quick service 

Business response:

Thank you for your positive feedback, Trevor! We're glad to hear that you had a great and quick service experience with us.  

Richard S.'s profile image
Richard S. 
on Birdeye

7 months ago

So far the experience has been awesome I’m really hoping that we have a great business relationship 

Business response:

Thank you for your positive review, Richard! We're glad to hear that your experience with us has been awesome so far. We look forward to building a great business relationship with you as well. If you have any questions or need any assistance, please don't hesitate to reach out to us. 

Daniela V.'s profile image
Daniela V. 
on Birdeye

7 months ago

Had a wonderful experience working with Crystal V. she was very helpful and knowledgeable. Will definitely be working her in the future for any of my financial needs. 

Business response:

Thank you for your positive feedback, Daniela! We're thrilled to hear that Crystal provided you with excellent service and expertise. We appreciate your trust in INOVA Federal for your financial needs, and we look forward to serving you in the future. 

Frequently asked questions about INOVA Federal Credit Union

How is INOVA Federal Credit Union rated?

INOVA Federal Credit Union has a 5 star rating with 3,002 reviews. 

When is INOVA Federal Credit Union open?

INOVA Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.