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INOVA Federal Credit Union

4.9

About this business

About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more

Location details

1025 S Carroll Ave, Michigan City, IN, 46360, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.962 reviews
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Donna B.'s profile image
Donna B. 
on Birdeye

2 months ago

Sheetal Patel was exceptional!!! She was professional, courteous, patient, knowledgeable, all with a personal touch. She went above and beyond with resolving issues, and was focused on me as a customer and providing expert customer service. She is truly a GEM! I wish everyone I did business with was as exceptional as Sheetal!! Thank you!! 

Business response:

We are thrilled to hear about your positive experience with Sheetal! Thank you for taking the time to share your feedback. We strive to provide exceptional service to all of our members.  

Constance G.'s profile image
Constance G. 
on Birdeye

8 months ago

Today again, I worked with Sheetal Patel at the Michigan City, Indiana location and I found her to be focused, knowledgeable, respectful and compassionate throughout our appointment. In my opinion, she is a great asset to this business and I look forward to working with her in the future. I love the cozy comfortable and personalized feeling you get at this facility as opposed to some of the impersonal technology and attitude so pervasive in our society these days. Constance Griffin-Warry 

Business response:

Thank you, Constance, for your kind words and positive feedback about your experience with Sheetal at our Michigan City location. We appreciate your recognition of her focus, knowledge, respect, and compassion. We strive to provide our customers with a cozy and personalized atmosphere, and we are glad you appreciate it. We look forward to continuing to serve you in the future. 

Linda S.'s profile image
Linda S. 
on Birdeye

a year ago

Stacia was excellent to work with. She answered questions really well and clarified any misunderstanding. She clearly outlined options for us and explained several other ways we could benefit with Inova. We are pleased that we made the decision to become new members. 

Business response:

Thank you for your feedback! We appreciate your business and are happy to hear that Stacia made your experience a good one. We’ll continue making sure that our member’s financial goals are Always Within Reach!  

Marla Z.'s profile image
Marla Z. 
on Birdeye

a year ago

First I did not wait long and if so it would have been worth the wait! Sheetal Patel is charming and for your purpose extremely professional and knowledgeable. It was a difficult transaction and she made it easy and pleasant. Inova is fortunate to have her on their team. 

Business response:

Thank you, Marla, for your feedback and for your business! We are happy to hear that Sheetal made your experience a good one. We’ll continue making sure that our member’s financial goals are Always Within Reach. 

Rachelle A. W.'s profile image
Rachelle A. W. 
on Birdeye

a year ago

Sheetal Patel has been THE BEST INOVA employee I've worked with! She was so personable. Thank you, Sheetal for your help and support!!! Thank God for people like you! 

Business response:

Thank you, Rachelle, for your feedback and for your business! We are happy to hear that Sheetal made your experience a good one. We’ll continue making sure that our member’s financial goals are Always Within Reach. 

Jeffery J.'s profile image
Jeffery J. 
on Birdeye

a year ago

your associate was so friendly, knowledgeable and quite funny. She did a great job. I would recommend it to any of my friends. Thank you and have a good week. 

Business response:

Thank you, Jeffery, for your feedback and for your business! We are happy to hear your experience was a good one. We’ll continue making sure that our member’s financial goals are Always Within Reach! 

David B W.'s profile image
David B W. 
on Birdeye

a year ago

I had a wonderful experience at the Michigan City, Indiana branch today with Sheetal Patel. I have to say that she is so kind and pleasant to talk to. Sheetal helped me to close a checking account because I lost my checkbook and open a new checking acccount. Sheetal is great asset to INOVA FCU. I wish all my interactions with customer representatives at other organizations were thispleasent. 

Business response:

Thank you, David, for your feedback and for your business! Sheetal takes a lot of pride in helping our members and we are glad she was able to make your experience a good one. We’ll continue making sure that our member’s financial goals are Always Within Reach! 

Frequently asked questions about INOVA Federal Credit Union

How is INOVA Federal Credit Union rated?

INOVA Federal Credit Union has a 4.9 star rating with 62 reviews. 

When is INOVA Federal Credit Union open?

INOVA Federal Credit Union is closed now. It will open on Monday at 9:00 a.m.