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2520 Trimmier Rd, Suite 100, Killeen, TX, 76541, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I received exceptional care at this urgent care center. The nursing staff and clinician listened to what I had to say and treated me accordingly. Everyone from the front desk to the nurse, x-ray technician and provider were very kind and compassionate. I would highly recommend this facility.
Business response:
Thank you immensely for recommending our facility. We're grateful our entire team provided exceptional, compassionate care.
I have come here a few times over the past two years and this last time brought my toddler son. They took excellent care of him and were both friendly and professional. They even have a room for kids which has a space-theme with planets and stars on the walls. The nurse did great with the tests he had to run to figure out what illness my son had. They also get us in pretty quickly each time and send the medication to the pharmacy immediately. The only negative we have had was once trying to get ahold of them after our appoi... read more
My first time here with my kid and I was super happy with the quickness and staff. I was nit seem at freedom Urgent care who wouldnt even check me in! I came here and in less than an hr we were in and out! Quick diagnosis and amazing staff. I plan to keep coming here!
AMAZING staff. I called on Saturday at 5pm, made an appointment for 6:25, waited until 7 for the room and checkup, walked out before 8. Yes it was busy but the entire staff was working hard all evening and it got full quickly. I was covered by my insurance & I was prescribed exactly what I needed. Nothing like the Urgent Care back home in Houston! Thank you so much to the young woman at the front desk who gave me the link to make an appointment and attended to me the moment I walked in, also the doctors/nurses were wonderful... read more
Efficient processes, friendly staff and clean facilities. Would highly recommend office replace low energy television viewing with calm zen music to keep stress levels low while waiting and worrying about your medical condition.
The staff were kind and courteous along with being professional. The nurse who took vitals of my son was absolutely an angel since my son was throwing a tantrum. She was super great with him especially since it was for the covid test. The Provider Mark Montelongo was absolutely patient and great as well. I definitely recommend coming here if you plan to get your covid test taken or for anything else in general. Thank you.
Made appointment for noon. Got a text message after checking in saying I was next. NOT! At 12:30 I was told there were two people ahead of me!! HORRIBLE CUSTOMER SERVICE! I cancelled and am now looking elsewhere.
Business response:
Hi, Robert. We are sorry to hear that we didn’t meet your expectations. We have very high expectations at Integrity Urgent Care and would love the opportunity to improve. Please get in touch with us at wecare@xpwell.com
Well the nurse was kind, professional and I felt her kind care while but the doctor spent maybe 10 seconds with me. She never approached me or looked at me. ?????? She refused to order needed blood tests. I came here because I don't see my primary till December and I know I need bloodwork. She was, what I could tell in all of 10 seconds, rude, arrogant and never let me speak. I gather she is a narcissist. So I go untreated. Great work doc. Way to honor your oath. She disregarded me as if I was trash. She didn't even come int... read more
Front desk individual lacks professionalism. Poor customer service. I went in for a DOT physical and was sent home with paperwork that wasn't filled out nor signed. Called office & was treated w/ rudeness & nonchalance by the front desk individual. Definitely should have spent a few extra dollars and went to elsewhere. Horrible service and experience. Location- 3100 W Stan Schluter Lp Killeen, TX 76542
Integrity Urgent Care has a 4.6 star rating with 1,171 reviews.
Integrity Urgent Care is closed now. It will open at 8:00 a.m.