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Island Pool Services
- Pool Cleaners
- Chesapeake, VA
About this business
Location details
709 Burrow Ave, Chesapeake, VA, 23324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
These guys are lifesavers! I have very young kids and we needed a fence asap. They not only gave me an estimate quickly, but they were so polite and respectful of our yard and house. They even went out of the way to keep our neighbors happy. I can't say enough great things. You can't find service like this anymore these days. Thank you so much! Ps. Our pool is spotless and crystal clear! Bring on summer! (Insert canon balls)
Island Pool Service was top notch!! I recently had to get a pool inspection on the house I was purchasing and they walked me through everything in great detail. Explained to me what I had to do as far as maintenance and keeping my pool nice and clean. I definitely feel like they went above and beyond as far as their customer service and what was explained to me. I highly recommend them!!
We had our Guardian Mesh Pool Fence installed today and it was installed exactly how we had discussed when we placed the order.
These guys come thru everytime, always prompt, very professional, and knowledgeable, prices are very reasonable too !! Highly recommend them !!
Business response:
Thank you for your business!!
They are very friendly. Easy to get a hold of, and well educated. They made this a less stressful situation for us. We love the work they do and will be doing business with them again. I would recommend them to everyone.
Business response:
Thank you Ryan! Glad to be of service!!
Love my new Guardian Pool Fence from Island Pool. We can actually enjoy the yard this summer and it's so easy to take down a section or two when we have people over. It was installed in hours, doesn't seem in the way and is kid proof so far. Why didn't we do this last year?!
I had them come out to clean a pool that hasn’t been open in two years. They were specifically instructed to remove the leaves. It didn’t happen. The technician just dumped chemicals and barely got any leaves out ON TWO VISITS! I also asked about the white foam on the water surface (caused by high organic load in the water) and he hadn’t a clue what it was (it’s actually a fairly common problem). So two charges ($260 and $149) essentially left me with a chore of my own. I researched, got the right chemicals (Back to Blue 2 s... read more
Unfortunately this year my pool was not cleaned with the same quality and care as last year. I paid 291.00 for a scrubbing cover removal chemicals and was supposed to clean the pool. Nothing changed from last year in terms of the pool condition. I guess to Island leaving my pool green Unscrubbed on the sides and with tons of dirt debris and leaves was acceptable for the price. Anything additional I’m told will be with a cost to me.
Business response:
I’m sorry you weren’t satisfied Mrs. Newton, we pride ourselves on customer service. Unfortunately we didn’t close your pool and we believe there may have been quite a bit more debris in your pool than what a standard opening would cover, with that being said we should have communicated better with you and we apologize, we are not perfect. Debbie will give you a call or text to set up a free cleaning for you. Again our apologies for the misunderstanding.
Frequently asked questions about Island Pool Services
How is Island Pool Services rated?
Island Pool Services has a 4.3 star rating with 149 reviews.
When is Island Pool Services open?
Island Pool Services is closed now. It will open tomorrow at 8:00 a.m.