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iStorage
- Self Storage
- Minneapolis, MN
About this business
Location details
4325 Hiawatha Ave, Minneapolis, MN, 55406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
I won a storage unit at this iStorage I won a storage unit at this iStorage 3601 Hiawatha Ave Minneapolis, MN 55406-2527. I was disappointed with what an employee or someone of authority had done to the stuff in this unit.They took the time and individually wrapped the empty boxes of trash for resale. It was clearly Staged by someone that had been in there already. The unit was already opened with the lock and a load of trash was left wrapped as if it was actual items. No one is going to rent a unit for empty boxes of things... read more
I made a reservation, signed the contract, and paid. However, when I went to see my storage unit, no one was being allowed in, and no explanation was given except to call the office the next day. I called and they said some thing about security, and then they said the business was closed, and closed to new business. I never got to even see the space. Luckily they are processing a full refund for me, but it can take a week to show back up in my account. I am NOT happy. I had seen good reviews for this place. Now I don't kno... read more
Raven was absolutely horrible and I ended up BEING AFRAID to store my belongings at this location. I tried calling just before the stated 1:00 lunch hour. We were on the line and I got disconnected. Lunch hour was stated to be 1:00. It just turned 1:00. I tried calling back over and over again and no one picked up so I figured Raven wanted to go on her lunch break. I unfortunately made the comment the girl in the corp office. I spoke to her twice so it doesn't seem like there's a lot of operators-just one. I was really frus... read more
Scam. Once you put items in there, they pump up rent regularly. Extortionate practices. Upcharges galore. Extremely aggressive and unreasonable. Not climate controlled as marketed. Avoid at all costs.
If I could put less than 1 star I would. This place will literally sell the ashes of your Father just to make a buck right out from underneath you! Never would I recommend this place to anyone! Staff is rude, unwilling to answer emails or follow their own policies. Thumbs way down!
Business response:
Hello Chanda, we are sorry to hear that you had difficulty while renting with us. It is never our goal nor intent to sell items of great personal and sentimental value. In the event that a unit goes to auction, it is at the discretion of the buyer to provide access to any personal items that may have been sold. If you have any questions or concerns about items that may have gone to auction, please reach out to us at feedback@istorage.com. Sincerely, The iStorage Team
Don't rent here! This place is the worst. The man that runs it is rude and aggressive and he will do anything to rip you off once you're ready to move out. He's nice and friendly when you rent from him but after that his tune changes. I mean it's just a storage unit you rent temporarily. He seems to take it personal when you move out and becomes very hostile. If I need a storage unit again I will definitely not be using Simply Self Storage.
To: Yelp Website Administrators Why will you not publish my post for Simply Self Storage in Minneapolis. I feel that the public deserves to know about my experience with this business. My wife and I stored furniture in this facility only to have it all ruined within 10 months due to a leaking roof. The insurance provided by the Simply Self Storage would not cover our losses totaling over $2,000! The insurance appeared to be a scam. We have photos we wish to post of our moldy ruined furniture as well. Please make my review pu... read more
Frequently asked questions about iStorage
How is iStorage rated?
iStorage has a 4.5 star rating with 428 reviews.
When is iStorage open?
iStorage is open now. It will close at 10:00 p.m.