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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Trent D is exceptional... We can’t say enough good things about Trent D at iTrust Capital. His customer service is truly exceptional with Trent always going the extra mile to ensure every question or concern is promptly addressed with a high level of professionalism and expertise. If we email or call him, he always calls or emails right back and takes the time to address our questions. Recently we needed help expediting a transaction that had a very tight deadline, and Trent was very reassuring that it could get done on time... read more
Business response:
Thank you, Molsey! We appreciate you sharing your great experience with Trent. Please contact us if you have any additional questions.
Jimmy of ItrustCaputal Jimmy was prompt and professional during our phone call. He understood what needed to be done and went above and beyond in ensuring that things were completed in timely fashion.
Business response:
Thank you, Austin! Our team goes above and beyond, especially Jimmy. Please reach out if you have any additional questions or issues.
Superb customer service! Thank goodness we had the opportunity to work with Trent D at iTrust Capital (ITC)! Today more than ever, it seems that a number of financial institutions are loathe to relinquish their clients' money. Our goal was to accomplish a direct rollover to ITC, but we had the most frustrating and time-consuming interaction with the source-company where our retirement accounts were originally held. They continued to request we fill out form after form, delayed the progress of our paperwork as our package was... read more
Business response:
Wow Sharon, thank you! We appreciate you sharing your positive experience with Trent, he goes above and beyond. Please reach out if you have any additional questions.
Great host by Mark in clearing his… Great host by Mark in clearing his schedule in order to take care of my account verification call.
Business response:
Thank you, Frank! Please contact us for any additional questions. Enjoy the platform.
Trent was very informative and… Trent was very informative and responsive to my email questions each and every time. Transaction went smoothly as expected.
Business response:
Thank you, John! Please contact us if you have any additional questions or issues.
I needed help from iTrust Capital in transferring accounts & getting RMD help I needed help from iTrust Capital in determining my RMDs for 2023, for both my wife's and my account. I also had to have help transferring title of my wife's account to my account, as she died in late December. Sharon Kim, and her staff, were great. They responded quickly to all of my needs and concerns, and got the help I needed.
Business response:
Thank you, Greg! We appreciate you sharing your positive review with Sharon. Please feel free to reach out to us if you have any additional questions or concerns.
Great service! Great service!
Business response:
Thank you, David! Great service is what we strive for.
Trent was amazing and has been… Trent was amazing and has been throughout my expierience with Itrust Capital This was all new to me and Trent walked me through all the terrifying concerns I had with my money. He is a true professional at what he is doing for your company. I know as I work in IT for USBank and I know what great support is. He has calmed me down and has built a trust in him and your company! Thank you so much for all your help..! I am very impressed. And no he is not paying me! Hahaha. Thank you Trent
Business response:
Thank you, Tony! Our CX team strives for professional and great service, especially Trent. Please reach out if you have any additional questions. Enjoy the platform!
Mark Morales went the extra mile to… Mark Morales went the extra mile to help me verify my identity.
Business response:
Thank you, Tenney! Our team goes the extra mile, especially Mark.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,979 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.