Ivan Ramirez - BankSouth Mortgage Loan Officer

Business response:

I'm truly grateful for your positive feedback, Julissa. Your satisfaction is my top priority, and I'm delighted to hear that our constant communication and professionalism met your expectations. At BankSouth Mortgage, we're always striving to provide clear, timely information to our customers and it's heartwarming to know this was well-received. Thank you for your support and for choosing our services. Looking forward to assisting you again in the future. Best Regards, Ivan Ramirez. 

Business response:

Estoy muy agradecido por tu generoso comentario, Elia. Tu satisfacción es mi principal prioridad y estoy encantado de escuchar que encontraste mi servicio útil y profesional. Fue un placer ayudarte durante todo el proceso y agradezco tu paciencia. En BankSouth Mortgage, nos esforzamos por brindar la mejor experiencia posible a nuestros clientes. Gracias por otorgarme una calificación de 5 estrellas. ¡Espero tener la oportunidad de trabajar con ustedes nuevamente en el futuro! 

Business response:

I'm thrilled to hear that you are pleased with the service provided, Darwin. Your feedback is greatly appreciated and it was truly a pleasure to support and communicate with you throughout this process. We strive to provide excellent service at BankSouth Mortgage, and your satisfaction is our top priority. Thank you for your kind words and the five-star review. 

Business response:

Muchas gracias, Jesus, por tu excelente calificación y por recomendarnos. Aquí en BankSouth Mortgage, nos esforzamos por ofrecer el mejor servicio posible a nuestros clientes. Estoy muy contento de saber que tu experiencia conmigo fue positiva. Si necesitas algo más en el futuro, no dudes en contactarme. ¡Gracias de nuevo! 

Business response:

I am thrilled to hear such positive feedback, Aurea! It was my pleasure to guide you through the process and ensure everything went as smoothly and swiftly as possible. I strive to provide the best communication and service to all. Your recommendation means a lot to me and BankSouth Mortgage. If you or anyone you know ever needs assistance in the future, please don't hesitate to reach out. Thank you again for your kind words and for trusting me with this significant step. Best Regards, Ivan Ramirez. 

Business response:

I'm truly glad to hear that you had such a positive experience, Alvaro. Your feedback is incredibly valuable to us at BankSouth Mortgage. It was my pleasure to provide you with fast and professional service, ensuring your needs were met. I really appreciate your recommendation and I'm here for any future assistance you may need. Thanks again for taking the time to share your experience and for the 5-star rating! 

Business response:

Muchas gracias, Karla, por tus amables palabras y por tomarte el tiempo para compartir tu experiencia en BankSouth Mortgage. Estoy muy contento de haber podido ayudarte con tu préstamo bancario y de haber estado contigo hasta el final de tu proceso. Tu satisfacción es mi prioridad número uno y siempre trato de estar a la altura de esas expectativas. ¡Espero trabajar contigo en el futuro! 

Business response:

Estoy muy agradecido por tus amables palabras, Enedina. Es un placer para mí ayudar y me alegra saber que estuviste satisfecha con el servicio que ofrecí. En BankSouth Mortgage, valoramos mucho tu opinión y tu satisfacción es nuestra principal prioridad. Muchas gracias por tu valiosa evaluación. ¡Espero poder trabajar contigo en el futuro! 

Business response:

I'm absolutely thrilled to hear that you and your wife had a positive experience with your first home purchase, Brandon. It was my pleasure to guide you through the process and ensure everything went smoothly. At BankSouth Mortgage, we always strive for excellence and your 5-star rating is a testament to that commitment. Thank you for choosing us for your mortgage needs. Looking forward to working with you again in the future.