J-Prime Steakhouse

JasonA 

on OpenTable

5 years ago

Worst service I have had there ever. Typically great service. My waiter was horrible. I took my clients out and it was a terrible experience. 

Mc8149 

on OpenTable

5 years ago

Booked a table for Valentine’s Day. The experience started off great and waitstaff very attentive. Appetizers came out quickly as did the wine. However, our food never came out. Several tables came in after us and they received their food. We stopped waitstaff for update and after 25 minutes, they brought out a shrimp cocktail (which we didn’t order) as an offering from the chef for delay. We continued to wait and as we approached 2 hours with no food, we cancelled our order and left. The manager comped the wine but it was a... read more

EdaV 

on OpenTable

5 years ago

We have gone to J prime many times and always had a great experience. We were celebrating a birthday. Asked for a bottle of champagne and was warm, had to tell my server to bring more glasses, bring me more plates, please serve me again. I think at this level of restaurant I should NOT be telling my server what to do. With Covid restrictions, I have to say they are not following the rules, there was a large party seating in two tables, next to us. There were more than 20, people walking back and forth within the two tables n... read more

OpenTable Diner 

on OpenTable

5 years ago

My friend and I went to restaurant week and we had a reservation at 8:15 and show up a few minutes before and were told that they were running behind. We waiting 45 mins and then was offered a drink near the hostess stand and still didn’t have a table. After a few more minutes we were moved to the bar top and were ignored for awhile then had to flag someone down for at least an appetizer. We saw multiple tables available and we were completely forgotten and never shown to a table so after patiently waiting 2 hours after our ... read more

CzaraV 

on OpenTable

5 years ago

We've frequented JPrime numerous times for special occasions or regular days when we feel like having phenomenal steak. We've always returned because the service is top-notch; as other reviewers have mentioned, the attentive service is what sets JPrime apart from other steakhouses and really elevates the dining experience to the next level. However, this past Friday (1/8) we came to try their Culinaria Restaurant Week menu and were met with lackluster service that left such a bad taste in our mouths, we may not return. Our s... read more

OpenTable Diner 

on OpenTable

5 years ago

Food great as always Servers where great But it was packed and loud no way to social distance And mask less people up and about 

LuisD 

on OpenTable

5 years ago

Came for 1 year wedding anniversary. Was disappointed immediately with not having to wait when I had a reservation on a Wednesday of all days. Ordered a NY Strip that tasted like a big piece of leather. If it weren’t for the manager doing a great job with customer service, I would have given this place 0 stars. 

MarciP 

on OpenTable

6 years ago

I typically experience fabulous service however this past visit was not the case. I had to ask for our server to come to our table. We waited over 20 minutes just for our drink order. We were celebrating my friend’s upcoming nuptials & it wasn’t the special experience I’m accustomed to @ J Prime. 

DamonB 

on OpenTable

6 years ago

This was not the normal dining experience we typically have when we dine at J-Prime. We did not receive an amuse bouche or a palate cleanser even though the waiter described it as he took our drink orders. In the past, the service from the J-Prime team is impeccable, however this time it was not. It this becomes more the norm, I will not be dining here nor recommend it to friends.