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J-Prime Steakhouse
- Restaurants
- San Antonio, TX
About this business
Location details
1401 North Loop 1604 W, San Antonio, TX, 78258, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 p.m. to 10:00 p.m. | |
| Tue | 4:30 p.m. to 10:30 p.m. | |
| Wed | 4:30 p.m. to 10:30 p.m. | |
| Thu | 4:30 p.m. to 10:30 p.m. | |
| Fri | 4:30 p.m. to 10:30 p.m. | |
| Sat | 4:30 p.m. to 10:30 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Started with an amuse bouche of puffed pastry, obviously made in advance resulting in wet puffed pastry. WORSE, NONE of the hot dishes were served hot despite my repeated pleas to the servers and the manager. Having had lukewarm appetizers and before ordering Entrees, I told both the server and the manager to please make sure that the Entrees were served hot. They were lukewarm at best. In response to my complaint, the manager told me, quote “it is a long walk from the kitchen to the table.” No apology offered, no replacemen... read more
Disappointing!!! Made a reservation in the bar for HH. I was sat at a table next to the bar and was charged full price for everything. Everything was brought out together with no time between courses. I used to love HH here but each time I go it seems to get worse. Time for something new!
we had dinner reservations for 5:45. We sat at 5:30pm. We did not get our dinner till 8:30 pm. We asked 4 different times for the bread that they bring to the table and never brought it because we were starving. I then walked up to the manager and he brought it. Our appetizers and dinner still took over two hours. We have been to this restaurant before and NEVER had his experience! The restaurant was soooooo Loud! no one could what the other was saying.
I was cheated on a $175 bottle of wine vintage. The wine line vintage was 2018. The waiter gave us 2021. 5 minutes after I asked for wine line the witer told me that we do not have the 2018 and only 2021. HE DID NOT ALERT MEBEFORE
Both ribeyes were cooked 2 times above the requested style.
This was by far the worst experience we have had at JPrime. We were seated in the back in a small area that was extremely warm. Our steaks were over cooked. The visit was not worth the amount of money we paid.
Service and quality has gone down the past few years after all the good staff left to Austin. Was there for my birthday but felt rushed majority of the food was under seasoned especially the steaks. I think we’ll be looking for another steak place.
J-Prime normally delivers an exceptional experience: prime food, sides and service. Exceptional attention to detail, servers who anticipate your needs, and management that ensures it all runs flawlessly. It’s normally the place you’d take your first date, to celebrate a special occasion or check an item off your bucket list. Sadly, this latest experience fell short in more ways than one. Hoping this isn’t a sign of downtrending quality.
Very noisy. Service lacked. Food was good, but not exceptional for the price that you pay. Was always having to ask for service. Whether it was our bill, another drink, etc. Server never checked back with us, had to flag down others that were walking by our table.
Frequently asked questions about J-Prime Steakhouse
How is J-Prime Steakhouse rated?
J-Prime Steakhouse has a 4.8 star rating with 10,321 reviews.
When is J-Prime Steakhouse open?
J-Prime Steakhouse is open now. It will close at 10:30 p.m.