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Jake Jacobs of Mutual of Omaha Mortgage
- Mortgage Lenders
- Scottsdale, AZ
About this business
Location details
7580 N Dobson Rd, Ste 100, Scottsdale, AZ, 85256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Not send checks for accounts to pay off for me to get addresses and mail certified mail. All of this should have been completed electronically and not given to me to complete. Not happy
Business response:
I'm truly sorry to hear about your experience, Pamela. We aim to provide the best service to our customers and your satisfaction is our top priority. We usually handle all transactions electronically and I apologize if this was not the case for you. Rest assured, your feedback will be taken into consideration as we strive to improve our processes at Mutual of Omaha Mortgage. Please don't hesitate to reach out if you need any further assistance. We appreciate your feedback and your 5-star rating despite the challenges you've ... read more
Verified by Mutual of Omaha Mortgage
Jake was very efficient and helped me keep things running smoothly as best as he could however there were many times the process was burdensome and had so many hoops (and outside companies) I had to jump through my legs were tired. As a female business owner, who sadly is widowed, I felt I had a higher than average scrutiny, even though my credit was over 730.
Verified by Mutual of Omaha Mortgage
If everything would have been smooth. Instead it was one document after another that I had to chase .
Verified by Mutual of Omaha Mortgage
Very pricey to refinance…
Verified by Mutual of Omaha Mortgage
Jake is inconsiderate and narcissistic. He called me by the wrong name after being corrected, and was rude to my employer after requesting info from them. Chris Johnson is Golden.
Verified by Mutual of Omaha Mortgage
1. Don't send us the check for the auto loan payoff. 2. Allow us to setup automatic payments to Goodleap through our bank. 3. Don't send payment(s) to our insurance broker as that will mess up our automatic payments to them.
Verified by Mutual of Omaha Mortgage
So many things that had to be submitted online. Also I find that you will be selling the mortgage rather than keeping it.
Frequently asked questions about Jake Jacobs of Mutual of Omaha Mortgage
How is Jake Jacobs of Mutual of Omaha Mortgage rated?
Jake Jacobs of Mutual of Omaha Mortgage has a 4.8 star rating with 124 reviews.
When is Jake Jacobs of Mutual of Omaha Mortgage open?
Jake Jacobs of Mutual of Omaha Mortgage is closed now. It will open on Monday at 9:00 a.m.