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James Wright

4.8

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8437 reviews
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JOHN M.'s profile image
JOHN M. 
5 years ago

Very knowledgeable, they keep in touch with you on a weekly basis till your loan is complete and friendly 

EDGAR M.'s profile image
EDGAR M. 
5 years ago

My overall experience with you guys was good. The only thing that I was unsatisfied with was the initial quote that I got. I was not offered the best rate at the beginning, not until I got a much much better quote from another lender that you guys later matched. If it wasn’t for that I would’ve recommend everyone I know that is in the process of purchasing a home. 

MATTHEW D.'s profile image
MATTHEW D. 
5 years ago

Refi - no rush on closing, so the process was smooth and stress free. No complications. 

CHRIS S.'s profile image
CHRIS S. 
5 years ago

Awesome service from everybody at PennyMac! 

KYLE J.'s profile image
KYLE J. 
5 years ago

Jamie was great to work with and called every week to give us an update. 

MARLIN H.'s profile image
MARLIN H. 
5 years ago

The process was easy, I did not feel I had to jump through a bunch of hoops. 

Randall W.'s profile image
Randall W. 
5 years ago

Impressed with the care and speed of processing our request for ReFi. Everyone was considerate of us and patient with us getting our info to them. Very helpful staff and returned our calls quickly. We liked the emails explaining the process. 

Raymond A.'s profile image
Raymond A. 
5 years ago

No 

PAMELA S.'s profile image
PAMELA S. 
5 years ago

Everything was smooth with submitting paperwork and weekly updates for the first 3 weeks. Then calls were not returned and I found out my loan application was about to be cancelled for “my lack of communication”- even though I had left various unreturned calls. Fortunately, another staff member and the loan officer were prompt in resolving the misunderstanding and get my loan closed promptly. I’m grateful how the loan closed as expected and very disappointed how close it was to not closing. 

Frequently asked questions about James Wright

How is James Wright rated?

James Wright has a 4.8 star rating with 437 reviews. 

When is James Wright open?

James Wright is closed now. It will open tomorrow at 9:00 a.m.