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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My loan officer,Jamie was excellent. He ensured that I was always updated in a timely manner. Very professional, who I could depend on to return my calls or respond to my emails,alleviating anxiety. He was great...got my loan to close way before the expected closing date. Great job Jamie (James).
The follow up weekly check ins.
Penny Mac was phenomenal to deal with. The process was much faster than originally expected, communication was great. The whole thing went very smoothly and I was always kept up to date week by week. Amazing overall experience
For one of the two loans, it took more than 2 weeks after having all complete docs and appraisal for the approval to be done. This required signing on different days as the loans were assigned/processed through different title companies and the title company for second one (38 Villa St) picked a notary that went to the investment property for signing instead of my home which required me to follow up multiple times on Fri Dec 27 to get the signing of the closing documents completed.
Just wanted to say, THANK YOU to the entire staff at Penny Mac Loan Services. From start to finish; the process was handled very well I.E. Transparency, loan-details e.t.c. Mr. Jamie Wright was a pleasure to work with. My wife and I would highly recommend Penny Mac to anyone who is in need of mortgage services or if you just need some questions answered.
James Wright has a 4.8 star rating with 437 reviews.
James Wright is closed now. It will open at 9:00 a.m.