Jana Merchant at Cornerstone Home Lending | NMLS 299713

Vaccarra Wilkins 

on Google

2 months ago

Jana was amazing! She was upfront and honest throughout the entire process. She always went the extra mile to ensure we were getting the best deal. She made herself available late in the evening, weekends....even while she was on vacation, she was still there to answer any questions we had. Jana remained honest and respectful throughout the entire process. She made sure we stayed credit ready and always gave us the best advice, even if it wasn't what we wa... read more

Marcy Grant 

on Google

6 months ago

Working with Jana was hands down the best decision I made during my home buying process. She went above and beyond in every possible way. Anytime I had a question (and I had plenty!), she responded quickly and made sure I fully understood my options. She truly cares about her clients and fights for the best outcome. I felt supported the entire time, and that peace of mind meant everything. I’m so grateful for her dedication and hard work — she made a complicated process feel smooth and stress-free. 

Cecilia Leonard 

on Google

4 months ago

Working with Jana was such an amazing experience from start to finish. She was patient, knowledgeable, responsive, and always willing to answer every question we had throughout the process. We had actually tried to buy a home last year and weren’t able to at the time, but when we started the process again this year, she picked right back up and helped guide us every step of the way. She made everything feel so much less stressful and always kept us informed and reassured. From the end of March to closing on our home this p... read more

Kevin Lee 

on Google

2 months ago

Jana Merchant...Three words: SHE IS HER!! Her approach seemed to be overkill for a pre-approval, but she insisted to trust her as the full approval would be a no-brainer. Every question my wife & I had was followed by a concise, no-nonsense answer. They say the devil is in the details, and Jana never let the details hold our process back. It was so great of a working relationship to a point Jana valued us as PEOPLE, which goes far beyond just being a client. I would absolutely recommend Jana to be anyone's loan officer all... read more

Celeste Fahnert 

on Google

7 months ago

Jana is the absolute best in the business. She truly listens to her clients and makes them feel at ease throughout what is typically a very stressful process. Her communication is exceptional, she’s incredibly knowledgeable, and she goes above and beyond to make sure everything is handled accurately and on time. You always feel like a priority with Jana, not just another transaction. If you’re looking for a loan officer who is honest, responsive, and genuinely cares about your success, Jana is the one you want on your team!