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Jandy JXI260NK Heater
About this business
Mice destroyed the wires of our previous heater and fried 2 circuit boards. The service company recommended a few replacement models and this one rose to the top of the list. This is an efficient and fast heater.
Business response:
Thank you for your wonderful review, Lawrence! We appreciate you and hope you enjoy your pool season. All the best, Your Jandy Team
So far so good. Overall works well. Surprised to see small water leak when first installed that required to have a part replaced under warranty. Overall more compact and appears better quality than my previous lrz heater.
Business response:
Hello L, Thank you for taking the time to share your experience with the Jandy JXI260NK Heater. We are glad to hear that it is working well for you. We apologize for the inconvenience caused by the water leak during installation and are glad that it was resolved under warranty. If you have any further questions or concerns, please do not hesitate to contact us at (800) 822-7933. Enjoy your pool time! Your Jandy Team
Easy to install and operate.
Business response:
Thank you for your 5-star review, Greg! We appreciate you and hope you enjoy your pool time. All the best, Your Jandy Team
The heater seems to work as specified.
Business response:
We are so glad to hear that your Heater is performing well, Tony! Happy Swimming! Your Polaris Team
This brand new heater has turned to a nightmare for me. Failed to heat the water and 3 technician have attempted to fix it but to no avail.This is a very bad heater and based on my experience, would never recommend it to anyone.
Business response:
We are so sorry you've had such a frustrating experience, Jude. Please email customerfeedback@fluidra.com and provide us with your address so we can look up your account. Please also share your phone number so we can have a team member contact you and get a better understanding of the situation. All the best, Your Jandy Team
I can't get anyone to fix ot for 3 weeks and the jandy rep was no help
Business response:
We're sorry you've had a hard time getting a pool pro to help you, Gary. We suggest using our dealer locator to find a local pro to diagnose and repair the issue: https://locator.fluidrausa.com/en If you have any questions, please call our support team at (800) 822-7933. All the best, Your Jandy Team
Haven't even had it a year and needed to be serviced. Warranty is garbage.
Business response:
We are sorry you're having issues so soon after purchase, Julie. If there is anything we can do to improve your experience, please email us at customerfeedback@fluidra.com so we can assist. Thank you, Your Jandy Team
This heater had never worked properly from the time it was installed 8 or so months ago. Everytime someone came out to "repair" the problem, another problem seemed to arise. It wasn't until the last tech a couple of weeks ago came and had noticed a valve was not connected correctly inside the unit. He claimed that was in fact, not a tech or repair man issue, but the factory didn't assemble it correctly. So I'm not sure if he was just protecting his fellow repairmen or if that was true. Either way, we had gone several mont... read more
Business response:
We are so sorry you've had such a frustrating experience, Lorraine. Please respond to this email and provide us with your address, date of purchase, and serial number so we can look up your account. Please also let us know the name of the last pool pro you worked with so we can follow up with them and get a better understanding of the situation. We want you to have a working heater ASAP. Thank you, Your Jandy Team
Frequently asked questions about Jandy JXI260NK Heater
How is Jandy JXI260NK Heater rated?
Jandy JXI260NK Heater has a 4.3 star rating with 26 reviews.
When is Jandy JXI260NK Heater open?
Jandy JXI260NK Heater is closed now. It will open at 9:00 a.m.