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Jandy JXi400P JXi Heater
About this business
Please ignore my earlier response to your questionnaire. I think the heater is great, so far.
Heater is performing as predicted. Low noise from the blower of the heater. I am using this as a supplement to the 137,000 BTU heat pump . I connected the Heat pump in front of the gas heater. I set the Temperature of the gas heater to 90 degrees max so it cuts out when the pool reaches about 80 degrees and allows the heat pump to continue. ( So the gas unit shuts down when the temperature of the pool + the increase in water temperature when it goes through the heat pump hits 90 degrees. ) The heat pump alone raise... read more
Business response:
What great insights! Thanks for sharing the details of your setup, Howard. We're glad the JXI is meeting your supplemental pool heating needs. Happy swimming to you... Jandy Pro Series
Its too soon to really tell but I am hoping that the Jandy JXi1400P will ultimately warrant five stars. I love the smaller footprint from the propane heater I replaced. Also seems quieter. No noticeable difference in how long it takes to heat my pool and spa. So far so good...
Works really well
We just love the efficiency of our pool heater
This shotty heater failed after 5 months and the installer said it wouldn’t be coved under warrenty
Business response:
Hi Ed, We are sorry you've had a negative experience and want to understand your situation better. Please email us at customerfeedback@fluidra.com and provide us with your address so we can look up your account. Please also let us know why the installer said you wouldn't be covered under warranty. Thank you, Your Jandy Team
Lasted 16 months than broke. Jandy says broke due to “water chemistry” thus voids the warranty. We had the pool professionally serviced the whole time and literally probably used the heater about 20 times solely to heat our hot tub. We were quoted over $4,000 to replace.
Business response:
Hi Dan, We are sorry your heater is having issues and understand your frustration. Please email us at customerfeedback@fluidra.com and provide your address and phone number. We will have a member of our technical support team contact you to provide a chemical damage report from the contracted service station. All the best, Your Jandy Team
Heater fail 8 months in
Business response:
We are sorry your heater had an issue, Dennis, and want to help. Please get in touch with a local warranty center using our dealer locator: https://locator.fluidrausa.com/en. They will be able to diagnose the issue and handle any repair or replacement required. All the best, Your Jandy Team
Better explaination for the technician
Business response:
We apologize for any confusion during the technician's visit, Anderson. Please feel free to contact us at (800) 822-7933 for further clarification or assistance. Thank you, Your Jandy Team
Frequently asked questions about Jandy JXi400P JXi Heater
How is Jandy JXi400P JXi Heater rated?
Jandy JXi400P JXi Heater has a 4.2 star rating with 39 reviews.
When is Jandy JXi400P JXi Heater open?
Jandy JXi400P JXi Heater is closed now. It will open at 9:00 a.m.