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Jandy JXi400P JXi Heater

4.2

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    4.239 reviews
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    Tim M.'s profile image
    Tim M. 
    2 years ago

    I purchased a jandy pool and spa heater thinking they are the best , it’s still under warranty , it stopped working and after many attempts to get warranty service, all I get is no response If you buy this product , you are on your own , good luck , I would not recommend a warranty that is non existent Tim Mullen Unsatisfied customer 

    Business response:

    Hi Tim, We are very sorry you're having a hard time connecting with a warranty service station and want to help. Please respond to this email and provide us with your phone number, address, and date of purchase so we can look up your account. We will work to find a swift solution. Thank you, Your Jandy Team 

    Roy S.'s profile image
    Roy S. 
    2 years ago

    The product failed in less than 12 months. I emailed , called corporate headquarters, texted the district sales representative all with no results toward covering the cost to repair my unit, but was assured it would be handled. It wasn’t. I paid an additional $1500 out of pocket for the repairs and Jandy went silent. Completely unreputable company and a product that I learned via reviews had a known defect. Never again Jandy. 

    Business response:

    We are so sorry to hear about your negative experience, Roy, and want to help. We want to get a better understanding of your situation. Please respond to this email and provide us with your address, date of purchase, and phone number so we can look up your account and have someone from our support team call you. Thank you, Your Jandy Team 

    Richard P.'s profile image
    Richard P. 
    2 years ago

    I't works good 

    Business response:

    Thank you for your positive review, Richard! We hope you enjoy your swim time. Cheers, Your Jandy Team 

    Frequently asked questions about Jandy JXi400P JXi Heater

    How is Jandy JXi400P JXi Heater rated?

    Jandy JXi400P JXi Heater has a 4.2 star rating with 39 reviews. 

    When is Jandy JXi400P JXi Heater open?

    Jandy JXi400P JXi Heater is closed now. It will open at 9:00 a.m.