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I purchased a jandy pool and spa heater thinking they are the best , it’s still under warranty , it stopped working and after many attempts to get warranty service, all I get is no response If you buy this product , you are on your own , good luck , I would not recommend a warranty that is non existent Tim Mullen Unsatisfied customer
Business response:
Hi Tim, We are very sorry you're having a hard time connecting with a warranty service station and want to help. Please respond to this email and provide us with your phone number, address, and date of purchase so we can look up your account. We will work to find a swift solution. Thank you, Your Jandy Team
The product failed in less than 12 months. I emailed , called corporate headquarters, texted the district sales representative all with no results toward covering the cost to repair my unit, but was assured it would be handled. It wasn’t. I paid an additional $1500 out of pocket for the repairs and Jandy went silent. Completely unreputable company and a product that I learned via reviews had a known defect. Never again Jandy.
Business response:
We are so sorry to hear about your negative experience, Roy, and want to help. We want to get a better understanding of your situation. Please respond to this email and provide us with your address, date of purchase, and phone number so we can look up your account and have someone from our support team call you. Thank you, Your Jandy Team
I't works good
Business response:
Thank you for your positive review, Richard! We hope you enjoy your swim time. Cheers, Your Jandy Team
Jandy JXi400P JXi Heater has a 4.2 star rating with 39 reviews.
Jandy JXi400P JXi Heater is closed now. It will open at 9:00 a.m.