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11917 E Broadway, Suite 102, Spokane Valley, WA, 99206.0, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Janice was open about how every process of the loan worked, kind, animated, personable, and very easy to talk to. She would reiterate answers to questions and explain any concerns we had! She kept us updated quickly and through each step and worked with us when we were available. We loved working with her and would suggest her to anyone!
Janice was amazing went above and beyond no matter what time.. would use her again made our home buying expirence the best.
Janice is awesome! So knowledgeable, always available, she was essential in making our home purchase so easy and smooth. Many thanks to Janice!
Janice King did an excellent job. She answered all of our questions very quickly. My only thoughts were that it took longer than I expected and how much financial information was needed for a REFI, but I guess it is what it is and it all ended well. Thanks for all the help.
Janice is a very hard-working and compassionate woman. I appreciate everything that she did for me and my family. Definitely recommend her!
Honestly one of the hardest loan experiences I have ever had . As in text messages or even an email the intention, words , meaning etc can be taken wrong or not understandable. Especially using banking terms and expect someone who is not a banker to know what they are talking about Not talking in person over the phone is not a good start and to not be able to call when needed has made this the most difficult loan I have ever had i did attemot to call a few times but would inly get a text from her that she was in a meetin... read more
Lack of communication. Does not keep you informed and very slow.
Did not give us updates in a timely manner
I've had the worst experience I've ever encountered while working with Janice. I have bought several homes and she made the entire process 10x more stressful than I've ever experienced before. There were numerous times I seriously considered pulling out of it because of her. I had to make calls to her manager, who was able to help me a bit, but she was horrible. No on that has heard my story does not agree. As for my realtor and the bankers she knows, they will not be going with this company or referring them. I am n... read more
Business response:
Please accept our apologies for the negative experience you had. Your feedback is incredibly valuable to us and we will take your comments into consideration. Thank you for sharing your concerns.
Janice Elaine King (NMLS #90998) has a 4.4 star rating with 72 reviews.
Janice Elaine King (NMLS #90998) is closed now. It will open at 9:00 a.m.