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7400 Center Street, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Jason was very communicativ. He was available to answer my questions. Every adjustment or change was explained thoroughl. I really appreciate him and the team that worked with me.
Business response:
I enjoyed working with you. Thanks for the great feedback.
Verified by Mutual of Omaha Mortgage
Jason and everyone there were very friendly and kept in constant communication throughout the entire loan process. Jason is also very knowledgeable. The whole experience was stressless and pleasant I am so glad and fortunate to have chosen Jason and Keller for obtaining my mortgage. Thanks again
Business response:
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Verified by Mutual of Omaha Mortgage
Jason and his team did a wonderful job! Professional, knowledgeable, and on point!!! Thanks Jason!
Verified by Mutual of Omaha Mortgage
Working with Jason is awesome. Very professional and always responds quickly with what you need. Thanks Jason!
Verified by Mutual of Omaha Mortgage
Jason was fantastic. He was responsive, got me anything I requested, and was very knowledgeable.
Business response:
It was great working with you. Thanks again for putting your trust in Keller Home Loans.
Verified by Mutual of Omaha Mortgage
Jason did a great job handling this loan. His communication was on point and was a pleasure to work with.
Verified by Mutual of Omaha Mortgage
The guidance provided to our Client through the process.
Verified by Mutual of Omaha Mortgage
Accessibility.
Verified by Mutual of Omaha Mortgage
Closing was delayed, appraisal was ordered 3+ weeks after we entered contract, communication was below expectations. Phone calls were returned only with emails if at all. I understand the LO was on vacation for a week, no issues with that, but the assigned Kassandra also did not return calls or emails. I felt like I had to drag it to the finish line. If the answer for all of these things is, "The borrower was slow and wouldn't get us what is needed," I would understand, they were slow for me too, but tell me so I can rattle ... read more
Business response:
Dear Nathaniel, Thank you for taking the time to provide your reflections of this transaction. Mutual of Omaha Mortgage takes communication with all parties very seriously. We regret that you may have felt left in the dark on some issues. With that said, our primary obligation is to our borrowers and to their right to privacy on matters concerning personal information. Emails were most often provided to you to document what information had been shared with you. We are pleased that the transaction was closed in a time... read more
Jason Nyerges at Keller Home Loans has a 4.8 star rating with 94 reviews.
Jason Nyerges at Keller Home Loans is closed now. It will open at 8:00 a.m.