Jim Jennings Transmissions

4.9

★★

471 reviews

|Automotive|Essex, MD 21221

601 Eastern Blvd, Essex, MD 21221

(410) 686-6700

https://www.jimjenningstransmissions.com/

Auto Repair, Motorcycle Repair, Transmission Repair

Open now:7:30 am - 5:30 pm

About

WELCOME TO JIM JENNINGS TRANSMISSIONS The Jennings family team knows our reputation and our customers are our most valuable assets and protect them with everything we do. We strive to rate a 5 star review every time we have the opportunity to help someone. That means our shop promises to diagnose transmission and driveline problems accurately, honestly and efficiently. Every repair recommendation is based on "cost versus benefit" with the goal of insuring our customers have an informed opinion as to whether they should proceed with a repair. In other words.....if we don't think a repair is worth the cost, we tell our customers or provide alternative solutions. Our reputation as "the best in

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4.9

★★

471 reviews

5★440

4★26

3★5

2★0

1★0

295 Reviews4.9Google
124 Reviews4.9BirdEye
34 Reviews4.9Facebook
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Reviews(184)

Google Reviews(295)

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JOHN W. on BirdEye

★★

a day ago

There was an issue with the replaced transmission (manufacturer's fault, not Jim Jennings). Jim JenningsTransmissions stood behind their work, bent over backwards to accommodate me, and gave me a loaner car without any questions. Prices were on par with the dealership, but their customer service was excellent, a rarity these days. I would actually rate them 4.5 out of 5, and would recommend them to anyone.

Business Response:

John, your Rav4 was a challenge but you were incredibly patient with us and we "licked it". The greatest problem as you know, is the removal & re-installation of a Rave4 transmission is 18 hours. We wish the engineers that design cars & trucks had to work on them.... they might design them differently. Thank you for your kind words, patience and great review. Gary!

CAROL P. on BirdEye

★★

5 days ago

Jim Jennings goes the extra mile. They give you all the information you need and they even picked me up at my home to pick up my truck when they were finished - excellent service!

REGGIE L. on BirdEye

★★

5 days ago

This is my 2nd vehicle to have a transmission replaced by Jim Jennings, and as before I'm very pleased. This time I had my 2013 RAM trans rebuilt, and it's way better than factory. I definitely made the right decision.

Synithia A. on BirdEye

★★

13 days ago

I wish they had a clones of Mr. Gary so I can take him with me while car shopping.. He is very intel nice guy! that would go out his way to give some help with the best truthful suggestions on helping any one who seeking help or not but Thanks for all the advices and your great knowledge on cars...

Tony S. on BirdEye

★★

2 months ago

Always very helpful

FREDA S. on BirdEye

★★

2 months ago

Came in explained wahat happened and was told before even checking first what the problem could be. Final result it could be done and it was The price was right!!!!!

ERIC F. on BirdEye

★★

3 months ago

They did a good job on my 2003 Toyota Rav4 L

JOSEPH G. on BirdEye

★★

3 months ago

Great communication. Also allowed me to come in and see the part taken apart to see what was actually wrong and explained what needed to be done to fix the problem. Would use them any day of the week

DEOKIE S. on BirdEye

★★

5 months ago

I've had a chance to meet directly with Gary and a person by the name of KC and staff. I needed a new transmission for my car, my model 2005, Pontiac, some of the parts are not existed, they discuss every detailed and problems to be done, they required to re-build and diagnosed, I was concerned, but after talking to Gary, I felt comfortable, he shows great honesty, even had some livelyhood conversations with my husband about his Art work, He share some car parts as well, that was really grateful. After, they re-placed and diagnosed my car, I've accomplished a brand new car. Together Gary and everyone , as a team are deligeintly working hard to provide an outstanding services for there customer. They are recognized as one of the best in Baltimore, I will recommend every one I know to Jim's Jennings.