Jim Willis | Branch Manager | Primary Residential Mortgage, Inc.

Patrick J F. 

Verified by Primary Residential Mortgage, Inc.

4 years ago

What made it great was Jim was professional and guided me to the process from beginning to end. He established a time line and what to expect and he provided feedback along the way to make it a smooth transaction 

Sheryl M L. 

Verified by Primary Residential Mortgage, Inc.

4 years ago

Efficient and personal service 

Mihaela M. 

Verified by Primary Residential Mortgage, Inc.

4 years ago

Jim is very professional and very easy to work with him. My husband and I are long time clients, he helped us with a few transactions now and we came back to him because we knew we could have honest feedback and that he will do what he said he would do. We greatly recommend Jim’s services. We got a great refinance rate and a very smooth process as well. 

Petru M. 

Verified by Primary Residential Mortgage, Inc.

4 years ago

Jim explained the process of refinancing very thoroughly, easy to understand. He was prompt to answer calls and emails. We asked him to get us a lower rate and he was accommodating when the rate went down, which made us refinance with cash out at a very good interest rate. We are long time clients of Jim’s and we are pleased to say that every time we worked with him we had great experiences. We will gladly and warmly recommend him as a good businessman to work with. 

Avery S. 

Verified by Primary Residential Mortgage, Inc.

4 years ago

Excellent communication. Being a first time home buyer, there was a lot to learn. The team made this process stress free and very informative. Highly recommend Jim and his team. 

Amy Kristine N. 

Verified by Primary Residential Mortgage, Inc.

4 years ago

Was called back every time I had a question and the questions were answered. The team did a great job at explaining things thoroughly so that I could understand them. 

Kelly S H. 

Verified by Primary Residential Mortgage, Inc.

4 years ago

Kept me in the loop, good customer service! 

Michael G. 

Verified by Primary Residential Mortgage, Inc.

4 years ago

Jim came to us under a unique circumstance. We were working with another office and needed his specific skill set! Jim and his people were fantastic every step of the way, communication is absolutely key, they knocked it out of the park in communication and every aspect of the mortgage process! 

Michael C. 

Verified by Primary Residential Mortgage, Inc.

4 years ago

The process of refinancing was made easy. My questions were always answered promptly and I was well informed of the process. I feel this lender had my best interest in mind. It was nice to be valued as a customer and not just as another number.