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Joanna Boothe - State Farm Insurance Agent
- Insurance
- Rio Rancho, NM
About this business
Location details
2316 Southern Blvd SE, Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I feel as though the claim specialist (Marisol ******) in this company that I have worked with recently was horrible. She tells me unless I can provide receipts I don’t get reimbursed for my items. It’s not my fault that where I stay didn’t look into the problem that caused the first claim , the second claim that I dropped or the one that I’m currently going through where my ceiling had to be pulled. I feel as though that’s when they should contact them theirselves to see exactly why I had to make more than one claim. No, in... read more
Absolutely awful customer service. I was charged when I didn’t need to. They will issue me a refund check but it will take now longer. Nobody seems to want to help. They keep on saying that is not the correct office. They send you to another one. There is no connection between anyone. I will not recommend State Farm to anyone.
Why do we pay for insurance if we can never use it? I have been in my home for 19 years and only filed one claim with state farm and that was for the roof. I noticed water coming up through my kitchen floor last week and called to file a claim after learning a pipe has gone bad. The water had to be turned off. I was informed today my claim was denied because it appeared the pipe had been leaking for a while although I was not aware of it. They find every loop hole in the world to deny claims. It is totally not right. It is r... read more
This review pertains to the franchise on * * ******** *** ************ ************ *****, run by Jeff DiBlasi. I've had auto insurance with this firm since March of 2017 with very few issues, their rates have been decent, around $60 for basic liability. On June 3rd of 2021 I got a new car, and shifted coverage to the new vehicle, having to change address on my account in order to fully have the vehicles title transferred. On June 10th I received my next bill from State Farm for roughly $90 and immediately called the *******... read more
A tree has came down on our structure and we've been giving the runaround on who was going to come and assess the damages we have sent numerous pictures we have did live video camera check they're trying to send all these different outside companies to come look at the damage when our own adjuster hasn't even came I'm not happy with them I will never go with them again as soon as this is taken care of I'm changing my insurance all of my insurance nobody wants to come and look at this but they want to keep sending outside com... read more
Business response:
September 13, 2021 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: *****State Farm Insurance Companies P.O. Box 2320 Bloomington, IL 61702-2320 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated August 27, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on September 1, 2021, to address her concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and... read more
Jimmy T******* at state farm in ****** *****is a flat liar!!!!! Completely lied to me over the phone about an extra $89.51 charge because I was quoted wrong. I made a payment after hours in the 12 of August and he writes the policy up and claims it was prepaid on the 17 of August. He told me on the phone that I didn't owe anything while I have a bill in my hand saying I still owe to complete my 6 month policy. Customer service was no help twice. Hopefully the bank will revoke the charge on my debit card in the case of fraud.... read more
Since March of 2021 I have been actively dealing with fixing a major policy error made by this agent and state farm corporate. My initial homeowners policy was quoted, paid in full by escrow, and then cancelled by state farm erroneously, and escrow payment was returned. This was discovered during the bundling of my auto insurance. Even after realizing their mistake on my homeowner's policy, they misquoted my auto insurance by over 100$ a month. Today, I received a collection call for the past due homeowners policy, which the... read more
The State Farm home insurance claims department is fraudulent. The roof on my home experienced very clear damage from a strong hail storm. State Farm sent their own "adjuster" to inspect the roof. He noted damage to the small shed shingles and fence, but claimed there was no damage to the main home roof. The shingles on the shed are the exact same shingles on the house. This claim is now in the courts. State Farm is a criminal enterprise and it only exists to rip off customers and make money.
State Farm steals your money and does not give you the correct policy . I piece a policy 2 years ago only to find out that they gave me a different policy than what was requested.
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How is Joanna Boothe - State Farm Insurance Agent rated?
Joanna Boothe - State Farm Insurance Agent has a 2 star rating with 1,254 reviews.
When is Joanna Boothe - State Farm Insurance Agent open?
Joanna Boothe - State Farm Insurance Agent is closed now. It will open at 8:30 a.m.