This profile has been claimed by the business owner or representative.
Joe Myers Kia
- Car Dealers
- Houston, TX
About this business
Location details
16484 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Made appointment for oil change/tire rotation & state inspection. Service rep forgot to have inspection done. This caused a delay. A Manager took over & got the inspection done. So.. I could only give out a 'good' rating.
Business response:
We understand your frustration with the oversight during your recent service visit. We recognize that having your state inspection forgotten initially created an inconvenience and delay that could have been avoided. We appreciate your patience while our manager stepped in to ensure your inspection was completed properly. Your feedback about this experience helps us identify areas where we can improve our service process. Thank you for taking the time to share your thoughts with us and for giving us the opportunity to make th... read more
great service work was done in good time
Business response:
Thank you for taking the time to share your positive experience. We are delighted to hear that you received excellent service and that we completed your work efficiently. Your satisfaction means everything to us, and we appreciate your trust in our team. We look forward to serving you again in the future.
Thorough, prompt and polite.
Business response:
Thank you for taking the time to share your positive experience. We appreciate your recognition of our team's thoroughness and professional approach. It's wonderful to hear that you found our service both efficient and courteous. Your feedback means a great deal to us and reinforces our commitment to providing quality service to every customer who walks through our doors.
Excellent service, friendly and quick
Business response:
Thank you for taking the time to share your experience. We are delighted to hear that you found our service to be outstanding and appreciated the warm, efficient approach from our team. Your feedback about the quality and speed of our service means a great deal to us. We strive to provide every customer with the exceptional experience you described, and it's wonderful to know we met your expectations. We truly value your business and look forward to continuing to serve you in the future.
As always service was great, no long wait the video and update on service.
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate your continued trust and are delighted to hear that our service consistently meets your expectations. It's wonderful to know that you experienced minimal wait time and found value in our video updates and service communication. Your feedback helps us understand what matters most to our customers, and we're grateful for your loyalty. We look forward to continuing to provide you with the exceptional service you've come to expect.
Good people and good service .
Business response:
Thank you for sharing your positive experience with us. We truly appreciate your kind words about our team and the quality of service we provide. It means a great deal to know that you found our staff to be helpful and that we met your expectations. Your feedback encourages us to continue delivering the same level of care and attention to every customer who visits Joe Myers Imports. We look forward to serving you again in the future.
Always friendly service and nice accommodations. They give detailed explanations of what needs to be done, as well as rating the necessity of each with cost, so you can decide wisely. Parts had to be ordered which added a day, so they have me a complimentary loaner car for the night. Everything was done with care and respect, which is why they always get my business.
Business response:
Thank you for taking the time to share your experience. We truly appreciate your kind words about our service approach and accommodations. It means so much to hear that our team provided you with clear explanations about the work needed and helped you make informed decisions by sharing cost details and priority levels. We understand that waiting for parts can be inconvenient, and we're glad our complimentary loaner vehicle made the extra day more manageable for you. Your feedback about receiving care and respect throughout t... read more
The service we received from Isaac was amazing. I don't think that I can put into words how professional and courteous he was during our visit. The work done to the car was done quickly and accurately. I am extremely happy with everything related to my visit to Joe Myers Mazda.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that Isaac provided such exceptional service during your visit. Your kind words about his professionalism and courteous approach truly mean a lot to our team. It's fantastic to know that the work on your vehicle was completed both efficiently and with precision, and that every aspect of your experience exceeded your expectations. We appreciate your trust and look forward to serving you again in the future.
Great customer service. Good experience
Business response:
We truly appreciate you taking the time to share your positive experience with us. It means so much to hear that our team provided you with excellent service and that your overall experience was a good one. Your feedback helps us continue to deliver the quality service that our customers deserve. Thank you for choosing Joe Myers and for your wonderful review.
Frequently asked questions about Joe Myers Kia
How is Joe Myers Kia rated?
Joe Myers Kia has a 4.3 star rating with 3,142 reviews.
When is Joe Myers Kia open?
Joe Myers Kia is closed now. It will open tomorrow at 7:30 a.m.