This profile has been claimed by the business owner or representative.
Joe Myers Kia
- Car Dealers
- Houston, TX
About this business
Location details
16484 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
great service, carfax is forcing me to write more
Pleasant and knowledgeable staff. Also provided a loaner when the interior trim shop they had doing upholstery warranty work did not finish their work when promised.
Business response:
Thank you for your kind words! We're glad to hear you had a positive experience with our team and that the loaner was helpful. We strive to provide great service and appreciate your feedback!
Joe Myers Mazda has always taken good care of of my car. I feel that I can trust their service department
Business response:
Thank you for your wonderful feedback! We are delighted to hear that you feel confident in our service department and that we have consistently taken good care of your vehicle. Trust is essential, and we appreciate your continued support. We look forward to seeing you next time!
It's always a pleasant experience visit Joe Myers Kia, very friendly, fast service and accurate assessment
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that your visits to our dealership have been consistently pleasant and that you've experienced friendly, fast service along with accurate assessments. Our team is dedicated to providing the best possible experience, and it's rewarding to know that we've met your expectations. We look forward to seeing you again soon!
Service was above and beyond my expectations
Business response:
That's absolutely wonderful to hear! We're thrilled that our service exceeded your expectations. Providing an outstanding experience is always our goal, and your feedback lets us know we're hitting the mark. Thanks for taking the time to share this!
I liked the video explanation of the work done and what needed to be addressed. Ike was very helpful. I didn't like getting so many text reminders of the appointment
Business response:
That's fantastic to hear! We're so glad you liked the video explanation of the work done and what needed to be addressedwe've found it's a great way to help our customers understand their vehicle's needs. And we'll be sure to let Ike know you found him very helpful! We also appreciate your feedback about the text reminders. We aim to keep you informed without being overwhelming, and it sounds like we missed the mark there. We're constantly refining our communication process, and your input is valuable. We'll look into how we... read more
Paul was a great service advisor
Business response:
That's wonderful to hear! We're so glad Paul took great care of you. We pride ourselves on having knowledgeable and helpful service advisors, and Paul is definitely one of our best. Thanks for sharing your experience!
Very good, amazing, I like the people in there who helped me what I need
Business response:
We're so happy to hear you found our team helpful and that you liked the people who assisted you. Making sure our customers get exactly what they need is what we're all about. Thanks for the wonderful review!
I didn't like that the communication was done via text or email. I like talking to an actual person about what my car is having done
Business response:
Thanks so much for the 5-star review! We're glad to hear you had a positive overall experience. We understand that communicating via text or email isn't for everyone, and we appreciate you letting us know you prefer speaking with someone directly. For future visits, please know that you can always request a phone call from your service advisor to discuss your car's service. We're happy to adapt our communication to what makes you most comfortable.
Frequently asked questions about Joe Myers Kia
How is Joe Myers Kia rated?
Joe Myers Kia has a 4.3 star rating with 3,142 reviews.
When is Joe Myers Kia open?
Joe Myers Kia is closed now. It will open tomorrow at 7:30 a.m.