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Joe Myers Toyota
- Car Dealers
- Houston, TX
About this business
Location details
19010 NW Freeway, Houston, TX, 77065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Everything was pretty good and very easy.
Business response:
Thanks for sharing your experience! We're delighted to hear that your visit went smoothly and that the process was straightforward for you. Making things simple and hassle-free for our customers is something we truly care about. Your positive feedback means a lot to our team, and we appreciate you taking the time to let us know how we did. We look forward to serving you again in the future!
Service department is always solid at this Toyota dealership. They give you a list of recommended, but optional services for your Toyota.
Business response:
We are overjoyed to hear about your positive experience with our service team. Your feedback about our service department's consistent quality and our approach to providing helpful maintenance recommendations means so much to us. We understand how important it is to have clear information about optional services for your vehicle, and we're pleased that our team continues to deliver reliable service. Thank you for taking the time to share your experience and for choosing Joe Myers Toyota for your automotive needs.
This visit was for a vehicle overheating failure/warranty issue. Zach was very helpful over the phone late the day the failure occurred and set an appointment for the next morning. I had the vehicle towed into the service department. Zach explained the evaluation/diagnosis process and possible charges. The diagnosis identified a loose wire connection on the cooling fan. I am happy the vehicle is ok. I am disappointed this failure occurred. I've owned 3 Toyota vehicles with 200,000 + miles and never had an overheating problem... read more
Business response:
We are honored to hear about your positive experience with our service team during your warranty visit. It's wonderful that our team member was able to assist you promptly over the phone when your vehicle experienced the overheating issue and arranged for service the next morning. We're pleased that the evaluation process was clearly explained and that the diagnosis quickly identified the loose wire connection on your cooling fan. Your satisfaction with the excellent service provided means a great deal to us at Joe Myers Toy... read more
I was waiting for a battery replacement. The popcorn machine was almost empty. I reported it and an employee made more popcorn. This made the wait a better experience.
Business response:
We are ecstatic to hear about your positive experience during your battery service visit! It's wonderful to know that our team member was attentive to your needs and quickly refilled the popcorn machine when you mentioned it was running low. We understand that waiting for service can sometimes be lengthy, so we're delighted that this small gesture helped make your time with us more enjoyable. Your feedback about how these thoughtful touches enhance the customer experience is incredibly valuable to our team. We truly apprecia... read more
The Jeep was a rental and a lot of miles for 2024, but it looked good.
Business response:
We are overjoyed to hear about your positive experience with us! It's wonderful that you found the vehicle to be in great condition despite the mileage. We understand that sometimes pre-owned vehicles come with higher miles, but we take pride in ensuring every car on our lot looks its best and meets our quality standards. Your satisfaction means everything to us at Joe Myers Toyota, and we appreciate you taking the time to share your thoughts about your experience.
Great services and staff!!!!
Business response:
We are happy to hear about your wonderful experience with our team! Your kind words about our services and staff truly mean the world to us. It brings us great joy to know that we were able to provide you with the exceptional service you deserve. We appreciate you taking the time to share your positive feedback, and we look forward to continuing to serve you with the same level of care and dedication.
Always fast and friendly!!!!
Business response:
Thank you for taking the time to share your wonderful feedback about your experience with our team. We are thrilled to hear that you consistently receive quick and welcoming service when you visit. Your satisfaction with the efficient and courteous attention you receive means everything to us. We truly appreciate your loyalty and look forward to continuing to provide you with the excellent service you deserve.
Great service from service managers Mr. Hitz.
Business response:
Thank you so much for the kind words! We're thrilled to hear you had a great experience with our team. Mr. Hitz takes great pride in his work, and we'll be sure to pass your praise along to him.
Oscar Robles is an excellent service advisor. He's knowledgeable and professional. He makes sure to review and explain what services your vehicle needs.
Business response:
Thank you immensely for taking the time to share your experience with our service team. It's wonderful to hear that you found Oscar to be knowledgeable and professional during your visit. We're delighted that he took the time to thoroughly review and clearly explain the services your vehicle needed. Your recognition of his expertise and dedication means a great deal to our team at Joe Myers Toyota. We appreciate your trust in us and look forward to continuing to provide you with exceptional service for your Toyota Tacoma.
Frequently asked questions about Joe Myers Toyota
How is Joe Myers Toyota rated?
Joe Myers Toyota has a 4.5 star rating with 16,683 reviews.
When is Joe Myers Toyota open?
Joe Myers Toyota is open now. It will close at 9:00 p.m.