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19010 NW Freeway, Houston, TX, 77065, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 7:00 a.m. to 9:00 p.m. | |
Sun | Closed |
I want to thank Mr. Ken Braud for his unending excellent customer service. He exemplifies how much he cares about his customers. And I do hope that Joe Myers Toyota also recognizes and reward Mr. Ken Braud of his exceptional work ethic and commitment to Joe Myers company's success! Thanks again Mr. Braud for all that you do!
Business response:
We are absolutely thrilled to hear about your wonderful experience with Ken and his outstanding customer service. It truly warms our hearts to know that Ken's dedication and care for his customers has made such a positive impact on your experience. Your recognition of his exceptional work ethic and commitment means the world to us at Joe Myers Toyota. We are fortunate to have team members like Ken who go above and beyond to ensure our customers feel valued and well taken care of. Thank you for taking the time to share this h... read more
I liked the fast service and the customer service rep was very generous and transparent. I didn't like Toyota was short on front brake pads. I would've thought Joe Myers Toyota being a huge facility would've had the merchandise.
Business response:
We deeply cherish your feedback about the quick service you received and appreciate you recognizing our team member's generous and transparent approach. It's wonderful to hear that our customer service made a positive impression on your visit. We understand your disappointment regarding the brake pad availability. We recognize how this shortage may have impacted your service experience, and we appreciate your understanding while we worked to address your needs. Your feedback helps us continue improving our inventory manageme... read more
They were courteous and attentive. The work was finished on a timely basis.
Business response:
We are pleased to hear about your positive experience with our team. Your feedback about our courteous and attentive service means a great deal to us at Joe Myers Toyota. We understand how important it is to complete work efficiently and on schedule, and we're delighted that we met your expectations in this regard. Thank you for taking the time to share your experience.
Excellent service work & service
Business response:
Your positive feedback means so much to us! We are thrilled to hear that you had such a wonderful experience with our service team. Providing excellent care for your vehicle is what we strive for every day, and knowing that we met your expectations fills us with pride. Your trust in us for your service needs is truly valued, and we look forward to continuing to serve you and your vehicle with the same high standard of care.
Speedy and detailed explanation of services necessary and when next service components due.
Business response:
We are thrilled to hear about your positive experience with our service team. Your feedback about receiving quick assistance along with thorough explanations of necessary services really means a lot to us. We understand how valuable it is when our team takes the time to clearly explain what work is needed and helps you plan for upcoming maintenance requirements. Thank you for recognizing the care and attention our staff puts into ensuring you have all the information you need to keep your vehicle running smoothly. We appreci... read more
Great customer service and timely in their work
Business response:
Thank you immensely for taking the time to share your experience. We truly appreciate your recognition of our customer service efforts and our commitment to completing work in a timely manner. Your feedback means a great deal to us and reinforces our dedication to providing excellent service to every customer. It's wonderful to know that we met your expectations, and we look forward to continuing to serve you with the same level of care and efficiency in the future.
As long as you remember to ask for all the recalls every time, especially a customer calls
Business response:
Thank you for taking the time to provide feedback about your experience with recall services. We understand the importance of staying informed about all available recalls for your vehicle. Your feedback helps us improve our communication process. We appreciate customers like you who take an active role in vehicle maintenance and safety. To discuss your concerns about recall coverage, please feel free to contact Adam Boyd at Aboyd@joemyerstoyota.com, or Scott Michael at SMichael@joemyerstoyota.com.
Friendly, thorough and honest service.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your kind words about receiving friendly, thorough, and honest service truly mean the world to us. We work hard every day to provide exceptional care for our customers and their vehicles, and knowing that we met your expectations brings us great joy. Thank you for choosing Joe Myers Toyota and for taking the time to share your positive feedback with others.
Cant help but love this place!
Business response:
We are pleased to hear that you have had a great experience with us! Your enthusiasm truly brightens our day and motivates our entire team. It means the world to us when customers like you share such wonderful feedback about your experience. We appreciate you taking the time to let others know about your positive feelings toward our dealership. Thank you for being such a valued customer!
Joe Myers Toyota has a 4.5 star rating with 14,368 reviews.
Joe Myers Toyota is closed now. It will open tomorrow at 7:00 a.m.