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19010 NW Freeway, Houston, TX, 77065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The wait time was a lot shorter than I expected. I imagine it only took about 25 minutes or so. When I looked up, the service guy handed me my keys and said thank you.
Business response:
Thank you for your wonderful feedback about your recent service experience. We're delighted that your visit exceeded expectations with such efficient timing. It's wonderful to hear that what you anticipated might take longer was completed in around 25 minutes. We work hard to respect our customers' time while providing thorough service, and it's gratifying to know our team delivered both quality and efficiency. Your positive experience means a great deal to us, and we appreciate you taking the time to share it.
Service advisor exactly followed what was necessary.
Business response:
We are elated to hear about your positive experience with our service team. It's wonderful to know that your service advisor provided exactly the care and attention your vehicle needed. We take pride in having knowledgeable team members who understand the importance of following proper procedures for every service visit. Your feedback about receiving the necessary service reinforces our commitment to delivering quality automotive care. Thank you for choosing Joe Myers Toyota and for taking the time to share your experience.
Mr. Ken Braud is an outstanding service advisor! He goes above and beyond every single time and consistently demonstrates a true customer-first mindset.
Business response:
We are utterly delighted to hear about your exceptional experience with Ken Braud! It's wonderful to know that he consistently goes the extra mile and truly puts customers first in everything he does. Your recognition of his outstanding dedication as a service advisor means so much to our entire team. We're fortunate to have team members like Ken who genuinely care about delivering exceptional service, and we're thrilled that his commitment to excellence has made such a positive impact on your experience.
Very nice customer service, they care about the client.
Business response:
We genuinely appreciate your kind words about our customer service approach. It means everything to us when customers recognize how much we value building genuine relationships and putting your needs first. Your feedback reinforces our commitment to providing exceptional care to every person who walks through our doors. Thank you for taking the time to share your positive experience.
Quick, thorough. Oscar was right on top of things.
Business response:
Thank you for your wonderful feedback! We're delighted to hear that your service experience was both efficient and comprehensive. It's great to know that Oscar provided you with attentive and prompt assistance throughout your visit. Your satisfaction with the quality of service you received means everything to us at Joe Myers Toyota. We truly value customers like you and look forward to continuing to provide you with exceptional service.
always professional & polite
Business response:
We are overjoyed to hear about your positive experience with our team. Your recognition of our commitment to maintaining professionalism and courteous service means so much to us at Joe Myers Toyota. We strive to ensure every interaction reflects these values, and it's wonderful to know we're meeting that standard. Thank you for taking the time to share your feedback - it truly makes a difference to our entire team.
Excelent service and great attention
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your kind words about the outstanding service and attentive care you received truly mean the world to us. It's feedback like yours that motivates our team to continue delivering the exceptional service that every customer deserves. We're grateful you chose Joe Myers Toyota and look forward to serving you again in the future.
Excellent service will be back again
Business response:
We deeply cherish your wonderful feedback about the outstanding service you experienced. Your satisfaction with our team's dedication means everything to us. We look forward to welcoming you back and continuing to provide the exceptional care you deserve.
Great communication and vehicle ready promptly
Business response:
Thank you for your positive feedback! We're glad our team provided clear communication and had your vehicle ready promptly. Your trust means a great deal to us at Joe Myers Toyota, and we look forward to serving you again.
Joe Myers Toyota has a 4.5 star rating with 14,874 reviews.
Joe Myers Toyota is closed now. It will open tomorrow at 7:00 a.m.