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19010 NW Freeway, Houston, TX, 77065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Erin was thorough, interested and helpful in getting my 4Runner serviced. The service department corrected the shimmy in my steering that had recently developed. Good show, caring people.
Business response:
Thank you for your thoughtful review! We're delighted to hear that Erin provided you with thorough and attentive service while ensuring your 4Runner received the care it needed. It's great to know that our service team was able to correct the steering issue and get you back on the road smoothly. We truly appreciate your kind words and look forward to assisting you again in the future.
As always Ken Braud takes very good of the service on my 2017 Highlander. He has and advised us accordingly and is very much appreciated.
Business response:
Thank you for your kind words! We're so glad to hear that Ken Braud continues to provide excellent service and helpful advice for your Highlander. He is a valued member of our team, and we truly appreciate your continued trust in him. We look forward to assisting you again in the future!
Great Job, everything taken care of professionally!
Business response:
Thank you for your review! We're glad to hear that everything was handled professionally and to your satisfaction. We appreciate your feedback and look forward to providing you with excellent service again in the future!
Excelent service staff friendly
Business response:
Thank you for your kind words! We're glad to hear you had a great experience with our service staff. We appreciate your feedback and look forward to serving you again in the future!
Joe Myers Toyota Service Representative Mr. Ken Braud is very approachable, and he always goes above and beyond for his customers!
Business response:
Thank you for your wonderful review! We're so glad to hear that Ken Braud has consistently gone above and beyond to provide you with excellent service. He truly cares about his customers, and it's great to know his approachability and dedication make a positive impact. We appreciate your feedback and look forward to continuing to serve you in the future!
Service was quick and completed in a reasonable timeframe
Business response:
We appreciate your recognition of our commitment to providing prompt and efficient service. Our team works diligently to ensure that customers receive thorough attention while maintaining a quick and reasonable turnaround time. Thank you for taking the time to share your positive experience with us.
10,000 mile oil change. Great Service!
Business response:
We appreciate your positive feedback about your 10,000-mile oil change service. Regular maintenance like oil changes are critical to keeping your vehicle running smoothly and efficiently, and we're pleased that your experience with us was great. Our service team understands the importance of routine maintenance in preserving your vehicle's performance and longevity. By providing thorough and professional service during these essential intervals, we help ensure your vehicle remains in optimal condition. Your concise review co... read more
price extremely expensive.. I brought my car in two time and guess what I paid over 2 thousands dollar for services.
Business response:
Thank you for sharing your feedback. We're sorry to hear that you found the pricing to be higher than expected. We understand how important it is to feel confident in the value of the services you receive. To discuss this matter further and address any concerns you have, please reach out to Jose Teran at Jteran02@joemyerstoyota.com or Scott Michael at SMichael@joemyerstoyota.com. They will be happy to assist you.
I only wanted a state inspection. The sales lady wanted me to get a multipoint inspection. It was not time for one.
Business response:
Thank you for your feedback! We appreciate you choosing us for your state inspection. We apologize if there was any confusion regarding the additional multipoint inspection offer. We understand that you only needed the state inspection, and we'll make sure to communicate more clearly in the future. If you ever need anything else or have questions, don't hesitate to reach out. We value your business and hope to see you again soon!
Joe Myers Toyota has a 4.5 star rating with 14,942 reviews.
Joe Myers Toyota is closed now. It will open tomorrow at 7:00 a.m.