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19010 NW Freeway, Houston, TX, 77065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Excellent service, as always, at Joe Myers Toyota!
Excellent as always, no issues, reasonable wait time
Quick turn around. Always wait at the dealer. Have been going since I purchased the car. No complains.
Business response:
Thank you for your loyalty and for sharing your positive experience with us! We're glad to hear that you consistently receive quick service when you visit. If you ever need anything or have any questions, feel free to reach out. We appreciate your continued trust in us!
Good service.it was completed quickly.
Business response:
Thank you for your feedback! We're glad to hear that you received good service at Joe Myers Toyota and that it was completed quickly. Your satisfaction is important to us, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
I called and spoke to Alex before I came. He knew what I was looking for. They were a few cars to me to look at when I would've bought but they wouldn't come down in the price so I landed up at the Hyundai Santa Fe little big for me but it works and it was in my price range I pay cash the only thing I'm just satisfied with. There are no mats on the floor and the keybob is cracked and I've already called and spoke to them. I need a new keybob and a key, and I only have one key make it right
Business response:
Thank you for your feedback. We're glad to hear that Alex was able to assist you in finding a car that fits your needs and budget. However, we apologize for the inconvenience regarding the missing floor mats and the cracked key fob. Your satisfaction is important to us, and we want to make this right. Please reach out to Rodney Feltus, Customer Relations Manager, at Rfeltus@joemyerstoyota.com or 281-653-5192 so we can promptly address and resolve these issues. Thank you for bringing this to our attention, and we look forward... read more
Thank you for the service and help
Business response:
Thank you for your review! We're glad to hear that you were satisfied with the service and help you received. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future!
My service technician did not meet my level of customer service. I had to find them just so I could get my car after it was serviced and parked in parking lot.
Business response:
We apologize that your recent service experience fell short of your expectations. It's unacceptable for a service technician to be unavailable when you need them, especially after your car has been serviced. We understand your frustration in having to search for them to simply get your car back. At Joe Myers Toyota, we strive to provide exceptional customer service throughout the entire service process. To ensure a thorough investigation of this issue and improve communication within our service department, we'd like to conn... read more
I like Mr. Long, Mr. Tai and Pierre. All of them supported me a lot. Thank you.
Business response:
Thank you for taking the time to share your experience at Joe Myers Toyota! We're delighted to hear that Mr. Long, Mr. Tai, and Pierre provided you with excellent support. We'll be sure to pass along your kind words to them. Your satisfaction is our priority, and we're grateful for your trust in us. If you ever need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!
Promise time are not complying! Promise 3 hours but I wait more than 5 hours!
Business response:
Thank you for bringing this matter to our attention, and we sincerely apologize for the extended wait time you experienced during your recent visit to our dealership. Your feedback is essential to us, and we regret any inconvenience this delay may have caused. We understand the importance of honoring our commitments to you, including the promise of a timely service completion. It is clear that we fell short of meeting this expectation during your visit, and we apologize for the frustration and inconvenience you endured as a ... read more
Joe Myers Toyota has a 4.5 star rating with 14,900 reviews.
Joe Myers Toyota is open now. It will close at 9:00 p.m.